At a Glance
- Tasks: Monitor digital portals and enhance customer satisfaction across national accounts.
- Company: Join Metro Rod Ltd., a leader in customer experience.
- Benefits: Full-time role with competitive pay and valuable experience.
- Other info: 6-month fixed-term contract with opportunities for growth.
- Why this job: Make a real difference in customer experience while working with a dynamic team.
- Qualifications: Highly organised, digitally savvy, and data analysis skills required.
The predicted salary is between 25000 - 32000 £ per year.
Metro Rod Ltd. is seeking a Digital Customer Experience Administrator in Tytherington, Macclesfield.
This full-time, 6-month FTC role involves proactive monitoring of digital portals, supporting operations and driving customer satisfaction across national accounts.
You will coordinate with franchisees, engineers, and internal teams to ensure timely service delivery and clear communications.
The ideal candidate will be highly organised, digitally confident, and capable of analysing data to inform
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Digital CX Coordinator – National Accounts in Macclesfield employer: Metro Rod LTD
Metro Rod is an excellent employer, offering a dynamic work environment where employees can thrive in their roles as Pump Specialists. With a strong focus on personal development and ongoing training, team members are encouraged to enhance their skills while enjoying a supportive culture that values integrity and teamwork. Located across the North East, employees benefit from a competitive salary, comprehensive benefits, and the opportunity to work with prestigious clients in various sectors, making it a rewarding place for meaningful employment.
