Metro Rod Ltd. is seeking a professional Complaint Handler on maternity cover to join the Contact Experience Team. This office-based role offers a 9-month view with potential permanent opportunities, working 37.5 hours per week on a full-time basis.
The role focuses on managing customer complaints, handling urgent escalations, and providing operational support across the franchise network to protect customer satisfaction and the company’s reputation.
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Customer Complaints Specialist – Maternity Cover in Macclesfield employer: Metro Rod LTD
Metro Rod LTD is an excellent employer, offering a dynamic work environment in Macclesfield where you can thrive as a Credit Controller. With competitive benefits such as 25 days annual leave, a company pension, and opportunities for professional growth, we foster a supportive culture that values resilience and teamwork. Join us to be part of a well-established team dedicated to delivering high-quality service while enjoying unique perks like electric car charging points and employee discounts.
