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- Tasks: Join our team to clean, repair, and maintain drains using high-pressure water jetting.
- Company: Metro Rod Norwich, a dynamic leader in drain care and maintenance.
- Benefits: Competitive salary, company van, health insurance, and personal development opportunities.
- Why this job: Be part of a growing business making a real difference in the community.
- Qualifications: Experience in drainage, problem-solving skills, and a full UK driving licence.
- Other info: Join a supportive team with excellent career growth and training opportunities.
The predicted salary is between 30000 - 50000 £ per year.
Metro Rod Norwich is seeking Drainage Engineers in the Norfolk area with a salary of up to £30,000 - £50,000 DOE, including on-call and overtime plus benefits. We work with major clients such as Tesco, Marks and Spencer, Mitie, Clarion, Axa, and Wetherspoons across various sectors including FM, Social Housing, Property Management, Retail, Industrial, and Leisure.
Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. We have over 60 franchisees providing geographical coverage across the UK and have built a reputation for quality service and customer satisfaction.
Due to expansion, we require several Drainage Engineers. The company operates a 24/7 emergency service from its South Norfolk base covering Norfolk and part of Suffolk.
Responsibilities:
- Carrying out a range of services associated with the cleaning, clearance, repair, and maintenance of customers’ drains.
- Operation of High-Pressure Water Jetting Equipment in line with rigorous safety standards.
- Carrying out surveys.
- Providing an exceptional standard of customer service and technical expertise.
- Accurately recording work/job details via bespoke internal/client systems and apps.
- Communicating effectively with high profile commercial and domestic clients and Metro Rod Support Centre colleagues.
- Being part of an on-call rota to help service clients 24/7 / 365 days a year.
What are we looking for?
- High pressure water jetting and CCTV Surveying qualifications or equivalent experience.
- Excellent problem-solving ability with sound technical knowledge.
- A positive, flexible, can-do attitude.
- Willingness to work some unsociable hours.
- Full UK driving licence.
- A good level of literacy and numeracy.
- Must live in the Norfolk area.
What you will receive:
- Personal development.
- Loyalty Bonus.
- Company van and fuel card.
- Branded uniform.
- Ongoing Health & Safety and new skills training.
- Additional leave.
- Company events.
- Company pension.
- Employee discount.
- Life insurance.
- Private dental insurance.
- Private medical insurance.
Drainage Engineer in Norwich employer: Metro Rod Limited
Contact Detail:
Metro Rod Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the drainage and maintenance industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with high-pressure water jetting or CCTV surveying, make sure to highlight that in conversations. Bring it up during interviews or casual chats; it’ll set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Metro Rod Norwich through our website. Express your interest and ask about any upcoming opportunities – it shows initiative and enthusiasm!
✨Tip Number 4
Prepare for the unexpected! Since the role involves on-call duties, be ready to discuss how you handle pressure and emergencies. Share examples of past experiences where you’ve successfully tackled challenges – it’ll demonstrate your problem-solving skills!
We think you need these skills to ace Drainage Engineer in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Drainage Engineer role. Highlight your relevant experience, especially in high-pressure water jetting and CCTV surveying. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about drainage engineering and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Show Off Your Communication Skills: Since customer service is key for us, make sure to showcase your communication skills in your application. Whether it's through examples in your CV or your cover letter, let us know how you’ve delighted customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Metro Rod Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to drainage systems, high-pressure water jetting, and CCTV surveying. Being able to discuss your past experiences and how they relate to the role will show that you're not just a good fit but also passionate about what you do.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided exceptional service in the past. Think of specific situations where you turned a challenging customer experience into a positive one—this will highlight your communication skills and problem-solving abilities.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the job. For instance, how would you handle an emergency call-out? Practising your responses to these types of questions can help you articulate your thought process and demonstrate your ability to think on your feet.
✨Dress the Part
Even though the role is hands-on, showing up in smart-casual attire can make a great first impression. It shows that you respect the interview process and are serious about the opportunity. Plus, it sets a professional tone for the conversation!