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For Companies At a Glance
- Tasks: Build relationships with local businesses and support them with exceptional banking services.
- Company: Metro Bank, where people come first and individuality is valued.
- Benefits: Competitive salary, bonuses, generous holidays, healthcare, and discounts.
- Why this job: Join a dynamic team and make a real impact in your community.
- Qualifications: Passion for customer service and knowledge of local businesses.
- Other info: Flexible hybrid working options and great career progression opportunities.
The predicted salary is between 28800 - 43200 £ per year.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Happy to welcome applications from candidates who wish to work flexibly - hybrid role with a mix between working from home, store and out and about on customer meetings.
So what would you be doing?
- Through your existing knowledge and experience you will be originating and developing relationships with new and existing business customers; allowing us to acquire, keep and grow our deposit and lending portfolio.
- Working internally with colleagues to provide amazing support and services for our business customers.
- Organising fantastic events for both new and existing customers. This gives local businesses the opportunity to network with each other as well as check out what Metro Bank has to offer.
- Supporting your team with an amazing eye for detail, reviewing new account applications to ensure all details have been correctly input to protect your customers and the bank from any potential risk.
- Creating the ultimate business dream team, working closely with your store's Local Director to support and coach store colleagues to deliver amazing service to our business banking customers.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
You need to be this kind of person:
- Passionate about providing unparalleled levels of service and convenience for customers.
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
- Able to work and learn quickly in a fast paced, fun and dynamic environment.
- Care about doing a great job and exceeding expectations with the quality of what you do.
- You will have up to date knowledge of the businesses in your local area – knowing 'who's who', the movers and shakers and all that is going on.
- Coach and inspire your colleagues in Store so that they understand business banking and give our customers amazing service.
Our promise to you…
- We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts!
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Local Business Manager - Wolverhampton employer: Metro Bank
Contact Detail:
Metro Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Business Manager - Wolverhampton
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses in Wolverhampton. Attend events, join community groups, and don’t be shy about introducing yourself. The more people you know, the better your chances of landing that Local Business Manager role!
✨Tip Number 2
Show off your passion for customer service! When you get the chance to chat with potential employers or during interviews, share stories that highlight your commitment to providing top-notch service. They want to see that you genuinely care about making a difference.
✨Tip Number 3
Research is key! Familiarise yourself with the local business landscape in Wolverhampton. Know the key players and what’s happening in the area. This knowledge will not only impress your interviewers but also help you build those authentic connections they value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Metro Bank and being part of our amazing team. Let’s make it happen!
We think you need these skills to ace Local Business Manager - Wolverhampton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for providing top-notch service shine through. We want to see how much you care about building relationships and helping local businesses thrive!
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Local Business Manager role. Highlight your knowledge of the local area and any relevant experience in business banking.
Be Authentic: We value authenticity, so don’t be afraid to show your personality in your application. Share your unique experiences and how they’ve shaped your approach to customer service and teamwork.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Metro Bank
✨Know Your Local Business Landscape
Before the interview, do your homework on the local businesses in Wolverhampton. Understand who the key players are and what challenges they face. This will not only show your passion for the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Relationship-Building Skills
Metro Bank values authentic connections, so be ready to share examples of how you've successfully built relationships in previous roles. Think about specific instances where your interpersonal skills made a difference, whether it was with customers or colleagues.
✨Demonstrate Your Attention to Detail
As a Local Business Manager, you'll need to review account applications meticulously. Prepare to discuss how you ensure accuracy in your work. Bring up any tools or methods you use to maintain high standards, as this will resonate well with the bank's focus on risk management.
✨Emphasise Your Team Spirit
Collaboration is key at Metro Bank. Be prepared to talk about how you've supported and coached your team in the past. Share examples of how you’ve inspired others to deliver exceptional service, as this aligns perfectly with the bank's ethos of teamwork and customer care.
