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- Tasks: Build relationships with local businesses and organise networking events.
- Company: Metro Bank, where people come first and individuality is valued.
- Benefits: Competitive salary, bonuses, generous holidays, and flexible hybrid working.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Passion for customer service and knowledge of local businesses.
- Other info: Great opportunities for internal promotions and career growth.
The predicted salary is between 36000 - 60000 £ per year.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Happy to welcome applications from candidates who wish to work flexibly - hybrid role with a mix between working from home, store and out and about on customer meetings.
So what would you be doing?
- Through your existing knowledge and experience you will be originating and developing relationships with new and existing business customers; allowing us to acquire, keep and grow our deposit and lending portfolio.
- Working internally with colleagues to provide amazing support and services for our business customers.
- Organising fantastic events for both new and existing customers. This gives local businesses the opportunity to network with each other as well as check out what Metro Bank has to offer.
- Supporting your team with an amazing eye for detail, reviewing new account applications to ensure all details have been correctly input to protect your customers and the bank from any potential risk.
- Creating the ultimate business dream team, working closely with your store's Local Director to support and coach store colleagues to deliver amazing service to our business banking customers.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
You need to be this kind of person:
- Passionate about providing unparalleled levels of service and convenience for customers.
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
- Able to work and learn quickly in a fast paced, fun and dynamic environment.
- Care about doing a great job and exceeding expectations with the quality of what you do.
- You will have up to date knowledge of the businesses in your local area – knowing 'who's who', the movers and shakers and all that is going on.
- Coach and inspire your colleagues in Store so that they understand business banking and give our customers amazing service.
Our promise to you…
We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Local Business Manager - Swindon employer: Metro Bank
Contact Detail:
Metro Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Business Manager - Swindon
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses in Swindon. Attend events, join community groups, and don’t be shy about introducing yourself. The more people you know, the better your chances of landing that Local Business Manager role!
✨Tip Number 2
Show off your knowledge! When you’re chatting with potential employers or networking contacts, drop in some insights about the local business scene. This will demonstrate your passion and understanding of the area, making you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your pitch! You never know when you’ll meet someone who could help you land a job. Prepare a short, engaging summary of your experience and what you can bring to Metro Bank. Keep it casual but impactful – you want them to remember you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Metro Bank right there. Don’t miss out on your chance to join a team that values individuality and collaboration!
We think you need these skills to ace Local Business Manager - Swindon
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for providing top-notch service! In your application, share specific examples of how you've gone above and beyond for customers in the past. We love candidates who genuinely care about making a difference.
Tailor Your Application: Make sure to customise your CV and cover letter for the Local Business Manager role. Highlight your experience with business banking and relationship building, as well as any local knowledge you have about Swindon. This will help us see why you're the perfect fit!
Be Authentic: We value individuality, so don’t be afraid to let your personality shine through in your application. Share your unique experiences and perspectives that make you stand out from the crowd. We want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Metro Bank
✨Know Your Local Business Landscape
Before the interview, do your homework on the local businesses in Swindon. Understand who the key players are and what challenges they face. This will not only show your passion for the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Relationship-Building Skills
Metro Bank values authentic connections, so be ready to share examples of how you've successfully built relationships in previous roles. Think about specific instances where your interpersonal skills made a difference, whether it was with customers or colleagues.
✨Demonstrate Your Attention to Detail
As a Local Business Manager, you'll need a keen eye for detail. Prepare to discuss how you've ensured accuracy in past roles, especially when handling sensitive information. Bring up any systems or processes you've implemented to minimise risk and enhance service quality.
✨Emphasise Your Coaching Abilities
Since part of your role involves coaching colleagues, think of examples where you've inspired or trained others. Highlight your approach to mentoring and how it has led to improved performance or customer satisfaction in your previous positions.
