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- Tasks: Build relationships with local businesses and organise networking events.
- Company: Metro Bank, where people come first and collaboration thrives.
- Benefits: Competitive salary, bonuses, generous holidays, and flexible hybrid working.
- Other info: Great opportunities for internal promotions and career growth.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Passion for customer service and knowledge of local businesses.
The predicted salary is between 28800 - 43200 £ per year.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Happy to welcome applications from candidates who wish to work flexibly - hybrid role with a mix between working from home, store and out and about on customer meetings.
So what would you be doing?
- Through your existing knowledge and experience you will be originating and developing relationships with new and existing business customers; allowing us to acquire, keep and grow our deposit and lending portfolio.
- Working internally with colleagues to provide amazing support and services for our business customers.
- Organising fantastic events for both new and existing customers. This gives local businesses the opportunity to network with each other as well as check out what Metro Bank has to offer.
- Supporting your team with an amazing eye for detail, reviewing new account applications to ensure all details have been correctly input to protect your customers and the bank from any potential risk.
- Creating the ultimate business dream team, working closely with your store's Local Director to support and coach store colleagues to deliver amazing service to our business banking customers.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
You need to be this kind of person:
- Passionate about providing unparalleled levels of service and convenience for customers.
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
- Able to work and learn quickly in a fast paced, fun and dynamic environment.
- Care about doing a great job and exceeding expectations with the quality of what you do.
- You will have up to date knowledge of the businesses in your local area – knowing 'who's who', the movers and shakers and all that is going on.
- Coach and inspire your colleagues in Store so that they understand business banking and give our customers amazing service.
Our promise to you…
We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Local Business Manager - Reading employer: Metro Bank
Contact Detail:
Metro Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Business Manager - Reading
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses and professionals in your area. Attend events, join community groups, and don’t be shy about introducing yourself. The more people you know, the better your chances of landing that Local Business Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or colleagues, let your authentic self shine through. Metro Bank values individuality, so don’t hesitate to express your passion for providing top-notch service and building relationships.
✨Tip Number 3
Prepare for those interviews! Research Metro Bank and understand their values and what they look for in a Local Business Manager. Be ready to discuss how your experience aligns with their mission of delivering amazing service and building trust with customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Metro Bank team. Don’t forget to follow up after applying – a little persistence can go a long way!
We think you need these skills to ace Local Business Manager - Reading
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for providing top-notch service shine through. We want to see how much you care about building relationships and helping customers succeed!
Tailor Your Application: Make sure to customise your application to highlight your experience with local businesses and your understanding of the community. We love seeing candidates who know their stuff and can connect with our customers.
Be Detail-Oriented: Pay attention to the details in your application. Just like in the role, we value accuracy and thoroughness. Double-check your information to ensure everything is spot on before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Metro Bank
✨Know Your Local Business Landscape
Before the interview, do your homework on the local businesses in Reading. Understand who the key players are and what challenges they face. This will not only show your passion for the role but also demonstrate that you’re ready to hit the ground running.
✨Showcase Your Relationship-Building Skills
Metro Bank values authentic connections, so be prepared to discuss how you've successfully built relationships in previous roles. Share specific examples of how you’ve nurtured client relationships and the positive outcomes that resulted from them.
✨Emphasise Team Collaboration
Highlight your experience working in teams and how you’ve supported colleagues in delivering exceptional service. Be ready to discuss how you can coach and inspire others, as this is crucial for creating a strong business dream team.
✨Demonstrate Your Risk Awareness
Since risk management is a key part of the role, come prepared to talk about how you’ve identified and mitigated risks in past positions. Show that you understand the importance of doing the right thing for customers and the bank.