At a Glance
- Tasks: Manage and enhance retail and business deposit products for optimal customer satisfaction.
- Company: Metro Bank, where genuine connections and trust are at the heart of banking.
- Benefits: Competitive salary, annual bonus, generous holidays, pension scheme, and healthcare.
- Other info: Opportunities for career progression with 40% of roles filled internally.
- Why this job: Shape banking products that truly meet customer needs while enjoying flexible working options.
- Qualifications: Experience in product management and a strong understanding of customer insights.
The predicted salary is between 50000 - 60000 £ per year.
hackajob is collaborating with Metro Bank to connect them with exceptional professionals for this role. At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Own and manage a portfolio of retail and business deposit products, ensuring strong customer and commercial outcomes.
- Monitor product performance, pricing and market trends to identify growth opportunities and improve profitability.
- Lead product governance activities, including new product approvals, enhancements and annual product reviews.
- Ensure effective management of product risks, with a focus on customer outcomes, conduct risk and regulatory compliance.
- Leverage customer insights, market intelligence and competitor analysis to enhance the product proposition.
We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
- Strong product management and product development experience, with the ability to shape and enhance customer propositions.
- Deep understanding of customer needs and the ability to leverage data and insights to drive product improvements.
- Strong analytical skills, with the ability to interpret data and communicate complex information clearly to diverse stakeholders.
- Sound knowledge of product governance, risk management and conduct requirements, ensuring effective oversight of product portfolios.
- Good understanding of the regulatory environment and its impact on retail and business banking products.
We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.
