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- Tasks: Build relationships with local businesses and organise networking events.
- Company: Metro Bank, awarded 'Most Loved Workplace' for its inclusive culture.
- Benefits: Competitive salary, bonuses, generous holidays, healthcare, and discounts.
- Why this job: Join a dynamic team and make a real impact in your community.
- Qualifications: Passion for customer service and knowledge of local businesses.
- Other info: Flexible hybrid working options and great career progression opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.
Happy to welcome applications from candidates who wish to work flexibly - hybrid role with a mix between working from home, store and out and about on customer meetings.
So what would you be doing?
- Through your existing knowledge and experience you will be originating and developing relationships with new and existing business customers; allowing us to acquire, keep and grow our deposit and lending portfolio.
- Working internally with colleagues to provide amazing support and services for our business customers.
- Organising fantastic events for both new and existing customers. This gives local businesses the opportunity to network with each other as well as check out what Metro Bank has to offer.
- Supporting your team with an amazing eye for detail, reviewing new account applications to ensure all details have been correctly input to protect your customers and the bank from any potential risk.
- Creating the ultimate business dream team, working closely with your store's Local Director to support and coach store colleagues to deliver amazing service to our business banking customers.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
You need to be this kind of person:
- Passionate about providing unparalleled levels of service and convenience for customers.
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
- Able to work and learn quickly in a fast paced, fun and dynamic environment.
- Care about doing a great job and exceeding expectations with the quality of what you do.
- You will have up to date knowledge of the businesses in your local area – knowing 'who's who', the movers and shakers and all that is going on.
- Coach and inspire your colleagues in Store so that they understand business banking and give our customers amazing service.
Our promise to you…
- We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts!
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Local Business Manager - Oxford employer: Metro Bank
Contact Detail:
Metro Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Business Manager - Oxford
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses in Oxford. Attend events, join community groups, and don’t be shy about introducing yourself. The more people you know, the better your chances of landing that Local Business Manager role!
✨Tip Number 2
Show off your knowledge! When you’re chatting with potential employers or networking contacts, drop in some insights about the local business scene. This will demonstrate your passion and understanding of the area, making you stand out as a candidate.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions with friends or family. Focus on how you can provide amazing service to business customers and how you’d handle risks. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Metro Bank and being part of our amazing team. Don’t miss out on this opportunity!
We think you need these skills to ace Local Business Manager - Oxford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Local Business Manager role. Highlight your experience in building relationships and providing excellent customer service, as these are key to what we’re looking for at Metro Bank.
Show Your Passion: Let your enthusiasm shine through! We want to see your passion for helping local businesses thrive. Share any relevant experiences that demonstrate your commitment to exceptional service and community engagement.
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any typos or errors, as we value accuracy and thoroughness. This reflects the care you’ll bring to reviewing account applications in the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our amazing culture there.
How to prepare for a job interview at Metro Bank
✨Know Your Local Business Scene
Before the interview, brush up on your knowledge of local businesses in Oxford. Understand who the key players are and what challenges they face. This will show your potential employer that you’re not just interested in the role, but also invested in the community.
✨Showcase Your Relationship-Building Skills
Be prepared to discuss specific examples of how you've successfully built relationships with business customers in the past. Highlight your ability to connect with people and provide exceptional service, as this is crucial for the Local Business Manager role.
✨Demonstrate Your Risk Awareness
Since risk management is a big part of the job, come ready to talk about how you’ve handled risks in previous roles. Share examples of how you’ve identified potential issues and taken steps to mitigate them, showing that you can protect both customers and the bank.
✨Emphasise Teamwork and Coaching
Metro Bank values collaboration, so be sure to highlight your experience in coaching and supporting colleagues. Discuss how you’ve inspired teams to deliver great service and how you plan to create a positive environment for your future team.
