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For Companies - Our Mortgage Telephone Business Development Managers are the face and voice of Metro Bank for mortgage intermediaries, responsible for delivering AMAZING service
- Be a key point of contact for mortgage intermediaries, by building relationships while promoting our specialist proposition
- Proactively develop and support our intermediary partners – working alongside field-based Business Development Managers
- Activities include identifying new opportunities, outbound calling and virtual presentations, whilst managing your intermediaries inbound new business enquiries and application updates
- Be passionate about providing an AMAZING and professional service to mortgage intermediaries, ensuring a full understanding of our mortgage proposition and our target market, within our SLAs
- Plan 2-3 weeks ahead, but reacting to changes in the market, new products, and specific business needs
- Understand the regulatory obligations of the intermediary mortgage channel and the wider mortgage and banking sector
- You must have knowledge and experience gained within a previous role within banking or another financial services organization
- You must have proven relationship and stakeholder management experience
- You must have excellent mortgage product and policy knowledge
- You must have up to date knowledge of compliance and Mortgage regulation
- You must have knowledge and work experience gained within a previous mortgage role within the intermediary or direct industry, or as a Telephone BDM/consultant in another organization
- Excellent communication and presentation skills, with the ability to influence and the confidence to work independently
- Ideally CeMAP qualified
- Clearly passionate about developing your career within mortgages
- To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
- At Metro Bank, we believe the best banking experience starts with people who genuinely care. We\’re not just delivering banking services – we\’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
- We will make sure that you are well‑rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
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Contact Detail:
Metro Bank Recruiting Team
