As our Senior Transformation Programme Director, you will turn ambition into delivery, bringing together senior leaders, strategic partners and cross-functional teams to modernise how Metro Bank serves, operates and grows.
What you will do
- Lead the transformation programme, setting up the delivery rhythm, governance, controls and ways of working needed to move at pace.
- Act as the senior integrator across technology, data, AI, operations, risk, finance, people and business teams, making sure the programme delivers as one enterprise agenda.
- Shape and challenge delivery choices with ExCo, Board-level stakeholders and strategic partners, bringing clarity to complex trade-offs and decisions.
- Build a single, credible view of milestones, investment, risks, dependencies and benefits, ensuring leaders have the insight they need to act quickly.
- Create the conditions for delivery: clear ownership, strong prioritisation, disciplined execution and the freedom to design better customer and colleague experiences from the ground up.
- Ensure data, AI and technology capabilities are delivered securely, responsibly and in line with customer, conduct, resilience and regulatory expectations.
- Lead and inspire a high-performing programme team, creating a culture of pace, accountability, constructive challenge and responsible risk-taking.
As we shape the next chapter of our growth, we're reimagining what a modern, relationship-led bank can be. This is a rare opportunity to join a business that is thinking boldly about its future, challenging traditional ways of working and creating the foundations for long-term success. We're looking for people who are energised by ambition, excited by possibility and motivated by the opportunity to help shape what comes next., Extensive experience leading complex, enterprise-wide transformation, programme or portfolio delivery in banking, financial services, FinTech or another regulated environment. - A track record of taking large-scale change from early concept through to structured delivery, measurable outcomes and sustained adoption.
- Confidence operating with ExCo and Board-level stakeholders, simplifying complexity and influencing strategic decisions with pace and credibility.
- Strong understanding of how technology, data, AI, digital channels, operating model and customer experience come together to deliver commercial value.
- Experience setting up governance, delivery assurance, risk management, benefits tracking and executive reporting across multiple workstreams and sponsors.
- Proven ability to lead senior, cross-functional teams and strategic suppliers through ambiguity, challenge and momentum.
- Sound judgement around regulation, conduct, operational resilience, responsible AI and customer outcomes.
We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits including a generous holiday allowance, pension scheme, healthcare, life assurance, and access to our colleague discount portal - We will offer you hybrid working that is genuinely flexible, giving you greater freedom to balance where and how you work around your role and home-life
#J-18808-Ljbffr
Transformation Programme Director in London employer: Metro Bank
At Metro Bank, we pride ourselves on being an employer that truly values its people, fostering a culture of collaboration and individuality in the heart of Holborn, Greater London. With a strong commitment to employee growth, we offer extensive training and internal promotion opportunities, ensuring that our team members can thrive in their careers while enjoying a competitive salary and a comprehensive benefits package. Our flexible working arrangements and focus on work-life balance make us an attractive choice for those seeking a meaningful and rewarding role in the banking sector.
