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For Companies At a Glance
- Tasks: Build relationships with local businesses and organise networking events.
- Company: Metro Bank, where people come first and collaboration thrives.
- Benefits: Competitive salary, bonuses, generous holidays, and flexible hybrid working.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Passion for customer service and knowledge of local businesses.
- Other info: Great opportunities for career progression and a fun, dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Happy to welcome applications from candidates who wish to work flexibly - hybrid role with a mix between working from home, store and out and about on customer meetings.
So what would you be doing?
- Through your existing knowledge and experience you will be originating and developing relationships with new and existing business customers; allowing us to acquire, keep and grow our deposit and lending portfolio.
- Working internally with colleagues to provide amazing support and services for our business customers.
- Organising fantastic events for both new and existing customers. This gives local businesses the opportunity to network with each other as well as check out what Metro Bank has to offer.
- Supporting your team with an amazing eye for detail, reviewing new account applications to ensure all details have been correctly input to protect your customers and the bank from any potential risk.
- Creating the ultimate business dream team, working closely with your store's Local Director to support and coach store colleagues to deliver amazing service to our business banking customers.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
You need to be this kind of person:
- Passionate about providing unparalleled levels of service and convenience for customers.
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
- Able to work and learn quickly in a fast paced, fun and dynamic environment.
- Care about doing a great job and exceeding expectations with the quality of what you do.
- You will have up to date knowledge of the businesses in your local area – knowing 'who's who', the movers and shakers and all that is going on.
- Coach and inspire your colleagues in Store so that they understand business banking and give our customers amazing service.
Our promise to you…
- We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts!
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Local Business Manager - Fulham Broadway in London employer: Metro Bank
Contact Detail:
Metro Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Business Manager - Fulham Broadway in London
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses in Fulham Broadway. Attend events, join community groups, and don’t be shy about introducing yourself. The more people you know, the better your chances of landing that Local Business Manager role!
✨Tip Number 2
Show off your passion for customer service! When you get the chance to chat with potential employers or during interviews, share stories that highlight your commitment to providing top-notch service. They want to see that you genuinely care about making connections.
✨Tip Number 3
Research is key! Familiarise yourself with the local business scene and the movers and shakers in Fulham Broadway. This knowledge will not only impress your interviewers but also help you build relationships once you land the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage with us directly.
We think you need these skills to ace Local Business Manager - Fulham Broadway in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for providing top-notch service shine through. We want to see that you genuinely care about helping customers and building relationships, so share examples of how you've done this in the past!
Tailor Your Application: Make sure to customise your application to fit the Local Business Manager role. Highlight your experience with business banking and any local knowledge you have about Fulham Broadway. This will show us that you're not just sending a generic application!
Be Detail-Oriented: We love candidates who pay attention to detail! Double-check your application for any typos or errors, especially when it comes to your experience and skills. A polished application reflects your commitment to quality.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Metro Bank!
How to prepare for a job interview at Metro Bank
✨Know Your Local Business Landscape
Before the interview, do your homework on the local businesses in Fulham Broadway. Understand who the key players are and what challenges they face. This will help you demonstrate your knowledge and show that you're genuinely interested in building relationships with them.
✨Showcase Your Customer Service Passion
Metro Bank values exceptional customer service, so be ready to share examples of how you've gone above and beyond for customers in the past. Think of specific situations where you made a positive impact and how that aligns with the bank's mission of building trust through authentic connections.
✨Prepare for Team Collaboration Questions
Since this role involves working closely with colleagues, prepare to discuss your experience in team settings. Have examples ready that highlight your ability to coach and inspire others, as well as how you’ve contributed to a positive team environment.
✨Understand Risk Management
As a Local Business Manager, you'll need to be aware of the risks involved in banking. Brush up on basic risk management principles and be prepared to discuss how you would handle potential risks while still providing excellent service to customers.
