Head of Product Governance & Customer Outcomes (Hybrid) in London
Head of Product Governance & Customer Outcomes (Hybrid)

Head of Product Governance & Customer Outcomes (Hybrid) in London

London Full-Time 48000 - 72000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Oversee product governance and ensure compliance with regulatory requirements in the banking sector.
  • Company: Reputable UK banking institution with a focus on customer outcomes.
  • Benefits: Competitive salary, hybrid working options, and a range of benefits.
  • Why this job: Join a leading bank and make a real difference in product governance and customer satisfaction.
  • Qualifications: Significant experience in product governance and strong analytical skills.
  • Other info: Dynamic role with opportunities for professional growth and development.

The predicted salary is between 48000 - 72000 Β£ per year.

A UK banking institution is seeking a Senior Product Governance Specialist to act as the business subject-matter expert on regulatory requirements. Candidates should have significant experience in product governance within the UK banking sector, particularly around Consumer Duty and product risk.

This role involves providing governance oversight for product development and supporting regulatory engagement and compliance. The position also offers competitive salary, hybrid working options, and various benefits. Ideal candidates will possess strong analytical and communication skills.

Head of Product Governance & Customer Outcomes (Hybrid) in London employer: Metro Bank

As a leading UK banking institution, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our hybrid working model offers flexibility, while our commitment to competitive salaries and comprehensive benefits ensures that our team members feel valued and supported. Join us to be part of a forward-thinking organisation that champions regulatory excellence and customer outcomes.
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Contact Detail:

Metro Bank Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head of Product Governance & Customer Outcomes (Hybrid) in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the banking sector and let them know you're on the hunt for a role in product governance. You never know who might have the inside scoop on openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of Consumer Duty and product risk. We recommend creating a cheat sheet with key points and examples from your experience that showcase your expertise in these areas.

✨Tip Number 3

Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that align with your skills and interests, especially those that highlight product governance and regulatory compliance.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Share a brief insight or idea related to the discussion to show your enthusiasm and expertise in product governance.

We think you need these skills to ace Head of Product Governance & Customer Outcomes (Hybrid) in London

Product Governance
Regulatory Compliance
Consumer Duty
Product Risk Management
Governance Oversight
Analytical Skills
Communication Skills
Stakeholder Engagement
Regulatory Engagement
Experience in UK Banking Sector

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in product governance, especially around Consumer Duty and product risk. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about product governance and how your skills can help us enhance customer outcomes. Keep it engaging and personal – we love a bit of personality!

Showcase Your Analytical Skills: Since this role requires strong analytical skills, make sure to include examples of how you've used data to drive decisions in your previous roles. We’re keen to see how you approach problem-solving and compliance challenges.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Metro Bank

✨Know Your Regulatory Stuff

Make sure you brush up on the latest regulatory requirements, especially around Consumer Duty and product risk. Being able to discuss these topics confidently will show that you're not just familiar with the basics but are truly invested in the role.

✨Showcase Your Analytical Skills

Prepare examples from your past experience where your analytical skills made a difference in product governance. Whether it was identifying a risk or improving a process, having concrete examples ready will help you stand out.

✨Communicate Clearly

Since strong communication skills are key for this role, practice articulating complex ideas simply. You might be asked to explain how you would approach a specific governance challenge, so being clear and concise is crucial.

✨Understand the Company Culture

Research the banking institution's values and culture. Tailor your responses to reflect how your personal values align with theirs. This shows that you’re not just a fit for the role, but also for the team.

Head of Product Governance & Customer Outcomes (Hybrid) in London
Metro Bank
Location: London
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  • Head of Product Governance & Customer Outcomes (Hybrid) in London

    London
    Full-Time
    48000 - 72000 Β£ / year (est.)
  • M

    Metro Bank

    1000-5000
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