At a Glance
- Tasks: Lead the design and strategy for loyalty programmes that enhance customer engagement.
- Company: Metro Bank, a forward-thinking bank with a focus on customer value.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team and make a difference in customer loyalty.
- Why this job: Shape innovative loyalty strategies that drive real impact and customer satisfaction.
- Qualifications: Expertise in loyalty economics, CRM, and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Metro Bank is seeking a senior loyalty leader to define and drive the loyalty and membership strategy.
You will shape rewards, experiences and a data-driven programme that aligns Product, Technology, Data and Marketing to customer value and long-term profitability.
The role requires strong expertise in loyalty economics, CRM, and stakeholder management, with a focus on delivering measurable engagement and business impact across a hybrid work model.
#J-18808-Ljbffr
Head of Loyalty & Programme Design (6-Month FTC) – Hybrid in London employer: Metro Bank
At Metro Bank, we pride ourselves on being an exceptional employer that prioritises our people and their well-being. With a strong focus on collaboration and individuality, we offer a supportive work culture that encourages hybrid working arrangements to promote a healthy work-life balance. Our commitment to employee growth is evident through extensive training opportunities and a remarkable internal promotion rate, making us an ideal place for those seeking meaningful and rewarding careers in the banking sector.
