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- Tasks: Build relationships with local businesses and organise networking events.
- Company: Metro Bank, a people-first bank focused on authentic connections.
- Benefits: Competitive salary, bonuses, generous holidays, and hybrid working options.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Passionate about customer service and knowledgeable about local businesses.
- Other info: Great opportunities for internal promotions and a fun, dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
Happy to welcome applications from candidates who wish to work flexibly - hybrid role with a mix between working from home, store and out and about on customer meetings. This role will also cover Nottingham area.
Responsibilities
- Through your existing knowledge and experience you will be originating and developing relationships with new and existing business customers; allowing us to acquire, keep and grow our deposit and lending portfolio.
- Working internally with colleagues to provide amazing support and services for our business customers.
- Organising fantastic events for both new and existing customers. This gives local businesses the opportunity to network with each other as well as check out what Metro Bank has to offer.
- Supporting your team with an amazing eye for detail, reviewing new account applications to ensure all details have been correctly input to protect your customers and the bank from any potential risk.
- Creating the ultimate business dream team, working closely with your store's Local Director to support and coach store colleagues to deliver amazing service to our business banking customers.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
You need to be this kind of person:
- Passionate about providing unparalleled levels of service and convenience for customers.
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
- Able to work and learn quickly in a fast paced, fun and dynamic environment.
- Care about doing a great job and exceeding expectations with the quality of what you do.
- You will have up to date knowledge of the businesses in your local area - knowing 'who's who', the movers and shakers and all that is going on.
- Coach and inspire your colleagues in Store so that they understand business banking and give our customers amazing service.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Benefits
- We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts!
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Local Business Manager - Leicester employer: Metro Bank
Contact Detail:
Metro Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Business Manager - Leicester
✨Network Like a Pro
Get out there and meet people! Attend local business events, join networking groups, and connect with potential clients. The more relationships you build, the better your chances of landing that Local Business Manager role.
✨Show Off Your Local Knowledge
Make sure to highlight your understanding of the Leicester and Nottingham business scene. Knowing the key players and trends will set you apart from other candidates and show that you're ready to hit the ground running.
✨Practice Your Pitch
When you get the chance to meet with hiring managers or potential colleagues, have your elevator pitch ready. Be clear about how your skills can help Metro Bank grow its business customer base and provide top-notch service.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Metro Bank team.
We think you need these skills to ace Local Business Manager - Leicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for providing top-notch service shine through. We want to see how much you care about helping customers and making their banking experience amazing!
Know Your Local Scene: Make sure to highlight your knowledge of local businesses and the community. We love candidates who know 'who's who' in Leicester and Nottingham, so share any connections or insights you have!
Be Detail-Oriented: Since attention to detail is key in this role, ensure your application is free from errors. Double-check everything before hitting send – we appreciate candidates who take the time to get it right!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Metro Bank
✨Know Your Local Business Landscape
Before the interview, brush up on your knowledge of local businesses in Leicester and Nottingham. Understand who the key players are and what challenges they face. This will show your potential employer that you’re not just interested in the role, but also invested in the community.
✨Demonstrate Your Customer Service Passion
Be ready to share specific examples of how you've provided exceptional service in previous roles. Highlight situations where you went above and beyond for customers, as this aligns perfectly with the bank's focus on building trust through authentic connections.
✨Showcase Your Team Spirit
Since this role involves coaching and inspiring colleagues, prepare to discuss your experience in team settings. Think of examples where you’ve successfully collaborated with others or led a team to achieve a common goal. This will demonstrate your ability to create that 'ultimate business dream team'.
✨Understand Risk Management
Familiarise yourself with the risks associated with banking and how they impact both customers and the bank. Be prepared to discuss how you would handle potential risks in your role, showing that you take responsibility and prioritise doing the right thing.
