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- Tasks: Lead a skilled IT team to manage Microsoft and Cloud technologies.
- Company: Metro Bank, where people come first and trust is built through connections.
- Benefits: Competitive salary, annual bonus, generous holidays, and healthcare benefits.
- Why this job: Join us to innovate in IT and enhance customer experiences.
- Qualifications: Expertise in IT infrastructure, team management, and Microsoft certifications required.
- Other info: Hybrid working options and strong career progression opportunities available.
The predicted salary is between 48000 - 72000 £ per year.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Responsibilities
- Be responsible for maintaining and extending core Microsoft and Cloud technologies to ensure all systems and applications function smoothly.
- Lead a team of skilled IT Operations Engineers who specialize in Microsoft/Cloud Technologies across Windows and Linux servers.
- Embrace new technologies to deliver the best customer and user experience.
- Manage and develop IT Operations team resources, including: Leadership, Mentoring, Resource planning, hiring, appraisals, Supplier management.
- Demonstrate strong problem solving, analytical and research capabilities and ability to manage changing priorities, deal with ambiguity and use good judgement in stressful situations.
- Help reduce costs by implementing more efficient processes, and automating them.
- Manage key supplier relationships and ensuring a high quality of service.
- Risk-aware approach as part of Metro Bank culture, with the ability to call out concerns for customers, colleagues and stakeholders.
What you will need
- Expertise in Business Continuity and Disaster Recovery planning and execution.
- An advanced understanding of all areas of IT Infrastructure, Networking, Cloud technologies, IT Security, Database, best practices, and emerging technologies.
- Expertise in upgrading and migrating Microsoft applications to latest versions such as File Server, CA, DHCP, Domain Controllers.
- Considerable experience in team and people management, including dealing with hiring, appraisals, feedback, forecasting, resources, and project management.
- Will have worked as a lead/managing 3rd Line Engineers.
- Microsoft and Azure Certifications.
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)
IT Operations Manager - Microsoft employer: Metro Bank
Contact Detail:
Metro Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Manager - Microsoft
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Metro Bank on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Microsoft and Cloud tech knowledge. We want to show that we’re not just familiar with the tools, but that we can lead a team and innovate with them!
✨Tip Number 3
Practice those problem-solving scenarios! Metro Bank values analytical skills, so let’s get ready to tackle some real-world challenges during the interview. Think of examples where we’ve turned issues into opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace IT Operations Manager - Microsoft
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with Microsoft and Cloud technologies, as well as any leadership roles you've held. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about IT operations and how you can contribute to Metro Bank's mission. Be authentic and let your personality come through – we love individuality!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We value strong problem-solving abilities, so share specific instances where you've made a positive impact, especially in high-pressure situations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Metro Bank
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft and Cloud technologies. Be ready to discuss your experience with Windows and Linux servers, as well as any recent upgrades or migrations you've managed. This will show that you're not just familiar with the tech but can also lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your mentoring style, resource planning, and how you've handled appraisals. Metro Bank values collaboration, so demonstrating your ability to build strong relationships within your team will be key.
✨Problem-Solving is Key
Be ready to tackle hypothetical scenarios that test your problem-solving skills. Think about times when you've had to manage changing priorities or deal with ambiguity. Show them how you use good judgement in stressful situations to keep operations running smoothly.
✨Understand the Bigger Picture
Familiarise yourself with Metro Bank's culture and values, especially their risk-aware approach. Be prepared to discuss how you would manage supplier relationships and ensure high-quality service while keeping customer and stakeholder concerns at the forefront of your decisions.
