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For Companies At a Glance
- Tasks: Build relationships with local businesses and support them with amazing banking services.
- Company: Metro Bank, where people come first and collaboration thrives.
- Benefits: Competitive salary, bonuses, generous holidays, and flexible hybrid working options.
- Why this job: Make a real impact in your community while developing your career in banking.
- Qualifications: Passion for customer service and knowledge of local businesses.
- Other info: Great opportunities for career progression and a fun, dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Happy to welcome applications from candidates who wish to work flexibly - hybrid role with a mix between working from home, store and out and about on customer meetings.
So what would you be doing?
- Through your existing knowledge and experience you will be originating and developing relationships with new and existing business customers; allowing us to acquire, keep and grow our deposit and lending portfolio.
- Working internally with colleagues to provide amazing support and services for our business customers.
- Organising fantastic events for both new and existing customers. This gives local businesses the opportunity to network with each other as well as check out what Metro Bank has to offer.
- Supporting your team with an amazing eye for detail, reviewing new account applications to ensure all details have been correctly input to protect your customers and the bank from any potential risk.
- Creating the ultimate business dream team, working closely with your store's Local Director to support and coach store colleagues to deliver amazing service to our business banking customers.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
You need to be this kind of person:
- Passionate about providing unparalleled levels of service and convenience for customers.
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
- Able to work and learn quickly in a fast paced, fun and dynamic environment.
- Care about doing a great job and exceeding expectations with the quality of what you do.
- You will have up to date knowledge of the businesses in your local area – knowing 'who's who', the movers and shakers and all that is going on.
- Coach and inspire your colleagues in Store so that they understand business banking and give our customers amazing service.
Our promise to you…
- We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts!
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Local Business Manager - Harrow employer: Metro Bank
Contact Detail:
Metro Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Business Manager - Harrow
✨Tip Number 1
Network like a pro! Get out there and connect with local businesses in Harrow. Attend events, join community groups, and don’t be shy about introducing yourself. The more people you know, the better your chances of landing that Local Business Manager role.
✨Tip Number 2
Show off your passion for customer service! When you get the chance to chat with potential employers or during interviews, share stories about how you've gone above and beyond for customers. It’s all about demonstrating that you genuinely care about providing top-notch service.
✨Tip Number 3
Research is key! Know the ins and outs of Metro Bank and its competitors. Understand what makes them tick and how you can contribute to their success. This will not only impress during interviews but also help you tailor your approach when networking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Metro Bank team. Keep an eye on our careers page for the latest opportunities!
We think you need these skills to ace Local Business Manager - Harrow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for providing top-notch service shine through. We want to see that you genuinely care about building relationships and making a difference for our customers.
Tailor Your Experience: Make sure to highlight your relevant experience in business banking or customer service. We love seeing how your background aligns with what we do at Metro Bank, so don’t hold back on those details!
Be Authentic: We value individuality, so be yourself in your application. Share your unique perspective and experiences that make you the perfect fit for our team. Authenticity goes a long way with us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining the Metro Bank family!
How to prepare for a job interview at Metro Bank
✨Know Your Local Business Landscape
Before the interview, do your homework on the local businesses in Harrow. Understand who the key players are and what challenges they face. This will not only show your passion for the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Relationship-Building Skills
Metro Bank values authentic connections, so be ready to share examples of how you've successfully built relationships in previous roles. Think about specific instances where your interpersonal skills made a difference, whether it was with customers or colleagues.
✨Demonstrate Your Attention to Detail
As a Local Business Manager, you'll need a keen eye for detail. Prepare to discuss how you've ensured accuracy in past roles, especially when handling sensitive information. Bring up any systems or processes you've implemented to minimise risk.
✨Emphasise Your Team Spirit
Collaboration is key at Metro Bank. Be prepared to talk about how you've supported and coached team members in the past. Share stories that highlight your ability to inspire others and create a positive working environment.
