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For Companies At a Glance
- Tasks: Build relationships with local businesses and support them with exceptional banking services.
- Company: Metro Bank, where people come first and collaboration thrives.
- Benefits: Competitive salary, bonuses, generous holidays, and flexible hybrid working options.
- Why this job: Join a dynamic team and make a real impact in your community.
- Qualifications: Passion for customer service and knowledge of local businesses.
- Other info: Great career progression opportunities with 40% of roles filled internally.
The predicted salary is between 36000 - 60000 £ per year.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Happy to welcome applications from candidates who wish to work flexibly - hybrid role with a mix between working from home, store and out and about on customer meetings.
So what would you be doing?
- Through your existing knowledge and experience you will be originating and developing relationships with new and existing business customers; allowing us to acquire, keep and grow our deposit and lending portfolio.
- Working internally with colleagues to provide amazing support and services for our business customers.
- Organising fantastic events for both new and existing customers. This gives local businesses the opportunity to network with each other as well as check out what Metro Bank has to offer.
- Supporting your team with an amazing eye for detail, reviewing new account applications to ensure all details have been correctly input to protect your customers and the bank from any potential risk.
- Creating the ultimate business dream team, working closely with your store's Local Director to support and coach store colleagues to deliver amazing service to our business banking customers.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
You need to be this kind of person:
- Passionate about providing unparalleled levels of service and convenience for customers.
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
- Able to work and learn quickly in a fast paced, fun and dynamic environment.
- Care about doing a great job and exceeding expectations with the quality of what you do.
- You will have up to date knowledge of the businesses in your local area – knowing 'who's who', the movers and shakers and all that is going on.
- Coach and inspire your colleagues in Store so that they understand business banking and give our customers amazing service.
Our promise to you…
- We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts!
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Local Business Manager - Epsom employer: Metro Bank
Contact Detail:
Metro Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Business Manager - Epsom
✨Network Like a Pro
Get out there and meet people! Attend local business events, join networking groups, and connect with potential clients. The more relationships you build, the better your chances of landing that Local Business Manager role.
✨Show Off Your Knowledge
When you get the chance to chat with hiring managers or during interviews, flaunt your knowledge about local businesses and the banking industry. It shows you're passionate and well-informed, which is exactly what Metro Bank is looking for!
✨Be a Team Player
Highlight your ability to work collaboratively with colleagues. Share examples of how you've supported teams in the past, as Metro Bank values teamwork and amazing service for their customers.
✨Apply Through Our Website
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Metro Bank family and contributing to our mission of providing exceptional service.
We think you need these skills to ace Local Business Manager - Epsom
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for providing top-notch service shine through. We want to see how much you care about building relationships and helping customers succeed!
Tailor Your Application: Make sure to customise your application to highlight your experience with local businesses and your understanding of the community. We love seeing candidates who know their stuff and can connect with our customers.
Be Detail-Oriented: Pay attention to the details in your application. Just like in the role, we value accuracy and thoroughness. Double-check your information and make sure everything is spot on before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Metro Bank
✨Know Your Local Business Landscape
Before the interview, do your homework on the local businesses in Epsom. Understand who the key players are and what challenges they face. This will not only show your passion for the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Relationship-Building Skills
Metro Bank values authentic connections, so be ready to share examples of how you've successfully built relationships in previous roles. Think about specific instances where your efforts led to positive outcomes for customers or colleagues.
✨Demonstrate Your Attention to Detail
As a Local Business Manager, you'll need to review account applications meticulously. Prepare to discuss how you ensure accuracy in your work and how this attention to detail has benefited your past employers or clients.
✨Emphasise Your Team Spirit
Collaboration is key at Metro Bank. Be prepared to talk about how you've supported and coached your team in the past. Share stories that highlight your ability to inspire others and create a positive working environment.