Overview
In this role you will grow and manage a commercial banking portfolio, delivering tailored financial solutions through trusted relationships. You will act as a strategic adviser to business owners, balancing growth with risk controls in a community-focused bank. You will collaborate with cross-functional teams to provide lending, deposits, and treasury services that support customer ambitions. This is an opportunity to shape client outcomes and contribute to Metro Bank’s mission of human-centered relationship banking.
Pay / Benefits
- generous holiday allowance
- pension
- healthcare
- life assurance
- range of colleague benefits
- competitive salary and discretionary annual bonus
Responsibilities
- Build and grow a portfolio of Commercial Banking customers through long-term relationships
- Develop deep understanding of customers' businesses and provide tailored banking solutions
- Act as trusted adviser across lending, deposits, treasury, and wider banking needs
- Generate sustainable portfolio growth via proactive relationship management and business development
- Attract new-to-bank customers and network with introducers and local business communities
- Complete credit applications, annual reviews and lending assessments
- Analyze financial information, monitor customer performance and manage credit risk
- Collaborate with specialist teams to deliver outstanding customer outcomes
Key requirements
- Proven experience managing and growing customer relationships within Commercial Banking or Business Banking
- Strong track record delivering commercial, customer and risk outcomes
- Experience analyzing financial information and supporting lending decisions
- Knowledge of commercial lending, credit risk assessment and portfolio management
- Strong business development and networking skills to identify opportunities and drive growth
- Excellent communication and relationship-building with business owners, senior stakeholders and introducers
- Ability to influence, challenge constructively and manage competing priorities
- Strong commercial judgement and accountability in a regulated environment
- excellent communication
- relationship-building
- influencing
- credit risk assessment
- portfolio management
- financial analysis
Commercial Relationship Manager employer: Metro Bank
At Metro Bank, we pride ourselves on being an employer that truly values its people, fostering a culture of collaboration and individuality in the heart of Holborn, Greater London. With a strong commitment to employee growth, we offer extensive training and internal promotion opportunities, ensuring that our team members can thrive in their careers while enjoying a competitive salary and a comprehensive benefits package. Our flexible working arrangements and focus on work-life balance make us an attractive choice for those seeking a meaningful and rewarding role in the banking sector.
