At a Glance
- Tasks: Manage a portfolio of Commercial Banking customers and build strong relationships.
- Company: Metro Bank, where people come first and trust is built through genuine connections.
- Benefits: Competitive salary, annual bonus, generous holiday, pension scheme, and healthcare.
- Other info: Great career progression opportunities with 40% of roles filled internally.
- Why this job: Join a team that values individuality and offers hybrid working for better work-life balance.
- Qualifications: Experience in portfolio management and a track record of generating new business.
The predicted salary is between 40000 - 50000 € per year.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long‑standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
What you will do:
- Create and maintain a portfolio of Commercial Banking customers.
- Achieve this through business development and promotion of the Metro Bank brand and products.
- Build key relationships with key internal stakeholders.
- Demonstrate ability to maximise the customer relationship whilst being compliant during customer interactions with awareness of Treating Customers Fairly (TCF).
- Make lending decisions to support Metro Bank's business objectives whilst reinforcing the correct Metro Bank operational processes and ensuring we get things right the first time for the customer.
- Responsible for credit risk and financial crime risk of your portfolio.
- Ability to generate new business.
- Support retail colleagues in local Stores.
- Portfolio and relationship management experience.
- Track record of generating new business.
- Hitting or exceeding personal and business objectives.
- Any other duties as required that reasonably fall within the role.
Excellent communication and customer/client relationship management with the ethos of providing exceptional customer service. A self‑starter, motivated to meet or exceed your own personal and business objectives. Ability to build rapport internally and externally. Sound knowledge of commercial banking. Detailed knowledge and understanding of the products we offer. Ability to understand and write credit papers to the required level. Awareness of financial crime and 'what good looks like'.
We will make sure that you are well‑rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). This role is regulated by the Financial Conduct Authority (FCA) under the Senior Managers and Certification Regime. This means that if you are successful in your application, we are required to carry out additional checks that will be repeated annually while you are in this role.
Commercial Relationship Manager employer: Metro Bank
At Metro Bank, we pride ourselves on fostering a supportive and inclusive work environment where our employees are valued and encouraged to thrive. With a strong emphasis on work-life balance, hybrid working options, and a commitment to professional development, we empower our team members to build meaningful relationships with customers while enjoying competitive benefits and opportunities for career advancement. Join us in creating exceptional banking experiences that truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the banking industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain who you are, what you do, and how you can add value to their team. Keep it concise and engaging!
✨Tip Number 3
Show off your knowledge! Be prepared to discuss the latest trends in commercial banking and how they relate to Metro Bank's values. This shows you're not just interested in the job, but you're also invested in the industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the company culture right there. Don’t miss out on this opportunity!
We think you need these skills to ace Commercial Relationship Manager
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your passion for building relationships and providing exceptional customer service.
Tailor Your Application:Make sure to tailor your application to highlight your experience in commercial banking and relationship management. Use specific examples that demonstrate how you've successfully generated new business and built strong connections with clients.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your achievements and skills. Remember, clarity is key in showcasing your ability to communicate effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Metro Bank family!
How to prepare for a job interview at Metro Bank
✨Know Your Stuff
Make sure you have a solid understanding of commercial banking and the specific products Metro Bank offers. Brush up on your knowledge about credit risk and financial crime, as these are crucial for the role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Build Rapport
Since this role is all about building relationships, practice your communication skills. Think of examples from your past experiences where you've successfully built rapport with clients or colleagues. This will help you demonstrate your ability to connect authentically during the interview.
✨Showcase Your Achievements
Prepare to talk about your track record in generating new business and exceeding objectives. Use specific metrics or examples to illustrate your success. This will not only highlight your capabilities but also align with Metro Bank's focus on achieving business goals.
✨Emphasise Teamwork
Metro Bank values collaboration, so be ready to discuss how you've worked effectively within a team. Share instances where you've supported colleagues or contributed to a team goal. This will show that you understand the importance of teamwork in delivering exceptional customer service.
