At a Glance
- Tasks: Lead the product strategy for Customer Due Diligence and drive innovation in banking.
- Company: Metro Bank, where genuine connections and trust are at the heart of banking.
- Benefits: Competitive salary, bonus, generous holidays, healthcare, and hybrid working options.
- Other info: Great career growth opportunities with a focus on internal promotions.
- Why this job: Make a real impact in financial crime prevention while leading a high-performing team.
- Qualifications: Experience in CDD/KYC, strong leadership, and analytical skills required.
The predicted salary is between 70000 - 90000 £ per year.
hackajob is collaborating with Metro Bank to connect them with exceptional professionals for this role. At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Responsibilities:
- Define and execute the CDD product strategy aligned to financial crime risk appetite and regulatory obligations.
- Design, build, and continuously improve CDD products across onboarding, periodic review, and event-driven processes.
- Partner with operations, technology, and third-party providers to deliver scalable and efficient solutions.
- Work with 2nd Line Financial Crime to define product requirements and ensure effective monitoring and oversight.
- Own the end-to-end product lifecycle from ideation through to optimisation and decommissioning.
- Ensure products meet regulatory expectations, audit standards, and internal policies.
- Drive automation, digitisation, and use of data analytics to improve outcomes.
- Embed governance, controls, and performance monitoring across all CDD products.
- Lead vendor selection, integration, and ongoing third-party management.
- Build and lead a high-performing product team and foster innovation.
Requirements:
- Deep understanding of CDD/KYC lifecycle and financial crime risks.
- Experience delivering RegTech or CDD-related products.
- Strong stakeholder engagement and influencing skills.
- Analytical and data-driven decision-making capability.
- Experience in process optimisation and continuous improvement.
- Knowledge of AML, sanctions and regulatory frameworks.
- Experience working with third-party vendors and integrations.
- Leadership experience in complex transformation environments.
- Relevant degree and/or financial crime or product certifications.
Our promise to you:
We believe in "one in, one up" at Metro Bank, growing our own and promoting from within. We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product, Customer Due Diligence (12 Month FTC) in Bristol
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Metro Bank.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Metro Bank might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Head of Product, Customer Due Diligence (12 Month FTC) in Bristol
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Metro Bank will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Metro Bank. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Metro Bank confidence in your short-term commitment to the role.
How to prepare for a job interview at Metro Bank
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Metro Bank.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Metro Bank that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
