Banking Customer Care Specialist – Growth & Training

Banking Customer Care Specialist – Growth & Training

Full-Time 22000 - 28000 Β£ / year (est.) No working from home possible
Metro Bank

At a Glance

  • Tasks: Build strong customer relationships and handle queries in a fast-paced banking environment.
  • Company: Join Metro Bank Southend, a dynamic and customer-focused banking team.
  • Benefits: Comprehensive training, career development, and a supportive team atmosphere.
  • Other info: Fixed-term contract until January 2027 with opportunities for growth.
  • Why this job: Make a real difference in customers' lives while developing valuable skills.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 22000 - 28000 Β£ per year.

Metro Bank Southend is seeking a banking representative to join our store team on a fixed-term contract until 31 January 2027.

You will build strong customer relationships in a fast-paced environment, handle queries, and work with a team to meet store objectives.

Training includes live trainer sessions, online modules, and on-the-job learning to ensure compliant, high-quality service.

The role emphasizes risk awareness, thoroughness, and a commitment to fair handling of all transactions, with a

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Banking Customer Care Specialist – Growth & Training employer: Metro Bank

At Metro Bank, we pride ourselves on being an exceptional employer that prioritises our people and their well-being. With a strong focus on collaboration and individuality, we offer a supportive work culture that encourages hybrid working arrangements to promote a healthy work-life balance. Our commitment to employee growth is evident through extensive training opportunities and a remarkable internal promotion rate, making us an ideal place for those seeking meaningful and rewarding careers in the banking sector.

Metro Bank

Contact Details:

Metro Bank Recruitment Team

We think you need these skills to ace Banking Customer Care Specialist – Growth & Training

Customer Relationship Management
Query Handling
Team Collaboration
Risk Awareness
Attention to Detail
Compliance Knowledge
High-Quality Service Delivery