Supplier Risk Manager

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long‑standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What You Will Do

• Embed supplier risk management into transformation activity, working closely with programme teams and Procurement to ensure third‑party risks are understood early and positioned as enablers to successful delivery.
• Act as the specialist link between transformation programmes and the established Supplier Risk & Assurance function and act as a trusted adviser to senior stakeholders across the bank.
• Identify and assess supplier risks at onboarding, for service scope changes, and through to supplier offboarding—ensuring the Bank’s risk exposure is clearly understood and managed.
• Conduct robust supplier due diligence, evaluating control effectiveness and risk‑mitigation measures to ensure all products and services are fit for purpose, meet Metro Bank standards, and protect our customers.
• Lead cross‑functional matrix teams of Subject Matter Experts to deliver high‑quality risk assessments and associated governance documentation, often to challenging deadlines and regulatory expectations.
• Plan, facilitate and test supplier exit strategies, including simulation or scenario workshops, to assess the potential impact of planned and stressed exits on operations, customers, finances, reputation, regulatory compliance and market stability.
• Produce, analyse and present management information, identifying trends to support business areas in mitigating supplier risks and making risk‑based decisions.
• Design, enhance and implement processes in response to emerging regulations, internal policy changes and evolving industry good practice.
• Stay up to date with regulatory and policy changes, providing timely advice and guidance to colleagues across the Bank.
• Undertake any other reasonable duties that fall within the scope of the role.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What You Will Need

• Experience of the wide spectrum of risks associated with suppliers, including Information Security, Operational Resilience, Vulnerable Customers, GDPR, OCIR, Sanctions, Modern Slavery, etc.
• Working knowledge of supplier risk management frameworks, processes and systems.
• Understanding of UK regulations impacting supplier risk management within the financial industry e.g. PRA SS2/21, FCA SYSC 8.1 and consultations on changes likely to be implemented.
• Strong analytical ability.
• Experience influencing and building relationships with senior leaders.
• Knowledge of Industry best practices.
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.

Our promise to you…

• We will make sure that you are well‑rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions).

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl?

Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!