Hybrid Banking Customer Service Advisor in Slough

Hybrid Banking Customer Service Advisor in Slough

Slough Full-Time 30000 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Deliver exceptional customer support via phone and other channels.
  • Company: Join Metro Bank, a dynamic and customer-focused banking institution.
  • Benefits: Enjoy a competitive salary, flexible scheduling, and comprehensive rewards.
  • Other info: Receive training to enhance your skills in a supportive environment.
  • Why this job: Be the voice of the bank and make a real difference for customers.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 30000 - 35000 £ per year.

Metro Bank in Slough is looking for a Customer Service Advisor to be the voice of our bank, delivering exceptional support to customers by phone and across channels.

You will understand our processes, systems, products and services, and respond with accuracy and empathy.

Working in our hybrid contact centre, you’ll join a team that balances demanding targets with flexible scheduling.

Training is provided to develop skills, and employees benefit from a competitive salary and a suite of rewards.

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Hybrid Banking Customer Service Advisor in Slough employer: Metro Bank (UK)

At Metro Bank, we pride ourselves on being an exceptional employer that prioritises our people and fosters a culture of collaboration and individuality. Located in the vibrant city of Manchester, we offer hybrid working options to ensure a healthy work-life balance, alongside competitive salaries and a comprehensive benefits package that includes generous holiday allowances and career progression opportunities. As the Head of Large Corporate, you will lead a dynamic team while making a significant impact on our corporate banking segment, all within an environment that values trust and authentic connections.

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Contact Details:

Metro Bank (UK) Recruitment Team

We think you need these skills to ace Hybrid Banking Customer Service Advisor in Slough

Customer Service Skills
Communication Skills
Empathy
Understanding of Banking Processes
Knowledge of Banking Products and Services
Accuracy
Teamwork