At a Glance
- Tasks: Manage and enhance retail and business deposit products for optimal customer satisfaction.
- Company: Metro Bank, a people-first organisation focused on authentic connections.
- Benefits: Competitive salary, annual bonus, generous holidays, and healthcare benefits.
- Other info: Flexible working options and excellent career progression opportunities available.
- Why this job: Shape banking products that truly meet customer needs and drive real impact.
- Qualifications: Experience in product management and strong analytical skills required.
Team Products
Location AMAZE Central - Holborn
County Greater London
Ref # POS_852
Closing Date 12-Jul-2026
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
What You Will Do
- Own and manage a portfolio of retail and business deposit products, ensuring strong customer and commercial outcomes.
- Define and deliver the product strategy and roadmap, engaging stakeholders to drive business objectives.
- Monitor product performance, pricing and market trends to identify growth opportunities and improve profitability.
- Lead product governance activities, including new product approvals, enhancements and annual product reviews.
- Ensure effective management of product risks, with a focus on customer outcomes, conduct risk and regulatory compliance.
- Investigate product-related incidents, identifying root causes and driving corrective actions where required.
- Leverage customer insights, market intelligence and competitor analysis to enhance the product proposition.
- Build strong cross-functional stakeholder relationships to deliver successful product outcomes and strategic initiatives.
What You Will Need
- Strong product management and product development experience, with the ability to shape and enhance customer propositions.
- Deep understanding of customer needs and the ability to leverage data and insights to drive product improvements.
- Strong analytical skills, with the ability to interpret data and communicate complex information clearly to diverse stakeholders.
- Sound knowledge of product governance, risk management and conduct requirements, ensuring effective oversight of product portfolios.
- Good understanding of the regulatory environment and its impact on retail and business banking products.
Our promise to you
- We will make sure that you are well‑rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance.
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
Diverse teams really are the best teams. We know that candidates may be put off applying for a job unless they can tick every box. We also know that normal office hours aren’t always doable, and we are happy to explore flexible working requests.
