At a Glance
- Tasks: Book and manage loans, handle queries, and produce essential documentation.
- Company: Join a dynamic bank that values diversity and growth.
- Benefits: Competitive salary, bonuses, generous holidays, and great colleague discounts.
- Other info: Internal promotions are common, offering excellent career progression opportunities.
- Why this job: Make a real impact in the banking world while developing your skills.
- Qualifications: Experience in banking processes and strong Microsoft Office skills required.
The predicted salary is between 30000 - 40000 £ per year.
What You Will Do
- Accurately book all corporate and commercial, and small business loans onto our banking platform.
- Service and maintain our loan book throughout the duration of the loan term, such as overpayments, rate changes, fee taking, and product switches.
- Disburse funds for residential mortgage drawdowns, mark limits for overdrafts and credit cards.
- Reconcile residential mortgage fees and arrange payment for the bank’s supplier network.
- Handle servicing queries which arise as part of the process of loan booking and marking limits.
- Investigate and manage reconciliation queries on lending accounts and fee receipts.
- Produce loan account statements, settlement figures, redemption statements and certificates of interest.
- Produce documentation to facilitate the release of the bank’s security and update the bank’s security records as appropriate.
What you will need
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
- Understand the flow from credit sanction to drawdown.
- Experience of banking back-office processes, e.g., data inputs and in particular keying into a banking platform.
- Knowledge of facility documentation, able to review and interpret basic terms, structures and security.
- Understanding of lending products such as loans, overdrafts and credit cards.
- Experience supporting security releases, redemptions, and money movement processing.
- You will have Microsoft Office skills, to include Excel at a competent level.
Our promise to you
- We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
Important Footnote
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Lending Servicing Specialist in London employer: Metro Bank (UK)
Metro Bank is an exceptional employer that prioritises employee well-being and career development, offering a competitive salary alongside a generous benefits package including healthcare, life assurance, and a substantial holiday allowance. With a strong commitment to internal promotions and a supportive work culture that values diversity, employees can thrive in their roles while enjoying the flexibility needed for a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Lending Servicing Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the banking industry, especially those who work at Metro Bank. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to lending products and back-office processes. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Bring along examples of your work with Microsoft Office, especially Excel. Being able to demonstrate your competency can really set you apart from other candidates.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box, we value enthusiasm and potential. If you think you can contribute to our team, go for it!
We think you need these skills to ace Lending Servicing Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with banking back-office processes and lending products. We want to see how your skills match what we're looking for!
Showcase Your Skills:Don’t forget to mention your Microsoft Office skills, especially Excel! If you've got experience with data inputs or loan servicing, let us know. We love seeing relevant examples!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Metro Bank (UK)
✨Know Your Stuff
Make sure you brush up on your knowledge of lending products like loans, overdrafts, and credit cards. Understanding the flow from credit sanction to drawdown will show that you're serious about the role and can hit the ground running.
✨Get Familiar with Banking Platforms
Since you'll be keying data into a banking platform, it’s crucial to demonstrate your experience with back-office processes. If you’ve worked with similar systems before, be ready to share specific examples during the interview.
✨Prepare for Scenario Questions
Expect questions about how you would handle servicing queries or reconciliation issues. Think of real-life scenarios where you successfully managed similar tasks, and be prepared to explain your thought process and actions.
✨Show Off Your Excel Skills
As Microsoft Office skills are a must, especially in Excel, be ready to discuss how you've used Excel in previous roles. Whether it's for data analysis or creating reports, having concrete examples will help you stand out.
