At a Glance
- Tasks: Lead the product strategy for Customer Due Diligence and drive innovation in financial crime risk management.
- Company: Join a forward-thinking company focused on compliance and customer safety.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a transformative environment with excellent career advancement potential.
- Why this job: Make a real impact in the fight against financial crime while leading a dynamic team.
- Qualifications: Experience in product management and a strong understanding of CDD/KYC processes.
The predicted salary is between 60000 - 80000 £ per year.
Location: AMAZE Central - Holborn, Greater London
Ref #: POS_18166
Closing Date: 24-Jun-2026
Responsibilities
- Define and execute the CDD product strategy aligned to financial crime risk appetite and regulatory obligations.
- Design, build, and continuously improve CDD products across onboarding, periodic review, and event‑driven processes.
- Partner with operations, technology and third‑party providers to deliver scalable and efficient solutions.
- Work with 2nd Line Financial Crime to define product requirements and ensure effective monitoring and oversight.
- Own the end‑to‑end product lifecycle from ideation through to optimisation and decommissioning.
- Ensure products meet regulatory expectations, audit standards and internal policies.
- Drive automation, digitisation and use of data analytics to improve outcomes.
- Embed governance, controls and performance monitoring across all CDD products.
- Lead vendor selection, integration and ongoing third‑party management.
- Build and lead a high‑performing product team and foster innovation.
Qualifications
- Strong product management and strategic roadmap experience.
- Deep understanding of CDD/KYC lifecycle and financial crime risks.
- Experience delivering RegTech or CDD‑related products.
- Strong stakeholder engagement and influencing skills.
- Analytical and data‑driven decision‑making capability.
- Experience in process optimisation and continuous improvement.
- Knowledge of AML, sanctions and regulatory frameworks.
- Experience working with third‑party vendors and integrations.
- Leadership experience in complex transformation environments.
- Relevant degree and/or financial crime or product certifications.
Head of Product - Customer Due Diligence in London employer: Metro Bank (UK)
At AMAZE Central in Holborn, Greater London, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As the Head of Product for Customer Due Diligence, you will have the opportunity to lead a high-performing team while driving meaningful change in financial crime risk management. We offer competitive benefits, a commitment to employee growth through continuous learning opportunities, and a dynamic work environment that values your contributions and encourages professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product - Customer Due Diligence in London
✨Tap into Campus Networks
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We think you need these skills to ace Head of Product - Customer Due Diligence in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Metro Bank (UK).
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Metro Bank (UK)'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Metro Bank (UK)
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Metro Bank (UK).
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Metro Bank (UK) will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Metro Bank (UK) employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
