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- Tasks: Lead a team to build relationships and provide exceptional banking services in your local community.
- Company: Metro Bank, where people come first and authentic connections matter.
- Benefits: Competitive salary, bonuses, generous holidays, healthcare, and flexible hybrid working.
- Why this job: Make a real impact by transforming local banking experiences and creating lifelong customer fans.
- Qualifications: Passion for service, quick learner, and experience in leading teams.
- Other info: Great career progression opportunities with 40% of roles filled internally.
The predicted salary is between 43200 - 72000 £ per year.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long‑standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life wherever possible. Happy to welcome applications from candidates who wish to work flexibly – a hybrid role with a mix between working from home, store, and out and about on customer meetings.
What you would be doing:
- Searching out local businesses who want a different approach to their banking – the go‑to in the local community.
- Be an expert on our products and business services: service lines, lending, deposits, asset finance, invoice finance, cash management, and upcoming Trade.
- Spreading the word that there is a new Bank in town.
- Leading a 20+ colleague Store to make sure we are making the best of every interaction with all our customers so that we create FANS for life and bring more people into the Store.
- Building amazing relationships with your internal colleagues to provide our customers with a first‑class experience across all areas of Metro Bank.
What you will need:
- Passionate about providing unparalleled levels of service and convenience for customers.
- Able to work and learn quickly in a fast‑paced, fun and dynamic environment.
- Passionate about engaging with new customers and growing the Bank.
- Care about doing a great job and exceeding expectations with the quality of what you do.
- Demonstrate a passion for understanding and getting to know local businesses (these businesses will range in size and industries).
- Writing credit papers – you will need to understand a balance sheet and have a good eye for detail.
- Leading teams (small or large, we don’t mind too much) – looking after your Store colleagues is one of the most important things you do every day.
Our promise to you:
- Competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts.
- Training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
- Most of our jobs offer hybrid working built around your role and home life where possible.
Local Director employer: Metro Bank (UK)
Contact Detail:
Metro Bank (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Director
✨Tip Number 1
Get to know the company inside out! Research Metro Bank's values, services, and community involvement. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. Plus, it could give you a foot in the door when applying through our website.
✨Tip Number 3
Prepare for those interviews by practising common questions related to leadership and customer service. Think of examples from your past that showcase your skills in building relationships and leading teams.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your commitment to joining the Metro Bank team.
We think you need these skills to ace Local Director
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for providing top-notch service and building relationships in your application. We want to see that you genuinely care about making a difference in the banking experience for our customers.
Tailor Your Application: Don’t just send a generic CV and cover letter! Take the time to customise your application to highlight how your skills and experiences align with the role of Local Director at Metro Bank. We love seeing candidates who take this extra step.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that showcase your qualifications without unnecessary fluff. Remember, we’re looking for clarity in communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Metro Bank (UK)
✨Know Your Stuff
Make sure you’re well-versed in Metro Bank’s products and services. Brush up on everything from lending to cash management, so you can confidently discuss how these offerings can benefit local businesses during your interview.
✨Show Your Passion
Metro Bank values individuals who genuinely care about customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to building trust and creating lasting relationships.
✨Emphasise Team Leadership
As a Local Director, leading a team is crucial. Highlight your experience in managing teams, whether big or small. Share specific instances where you’ve motivated colleagues to achieve great results, as this will show you understand the importance of collaboration.
✨Be Ready for Flexibility
Since the role involves hybrid working, be prepared to discuss how you manage your time effectively between home, the store, and customer meetings. Show that you can adapt to different environments while maintaining high levels of service.
