At a Glance
- Tasks: Manage and service loans, ensuring accuracy and efficiency in banking processes.
- Company: Metro Bank, a forward-thinking bank with a focus on teamwork and innovation.
- Benefits: Competitive salary, annual bonus, generous holidays, pension scheme, and healthcare.
- Other info: Diverse teams are valued; flexible working requests are welcomed.
- Why this job: Join a dynamic team and grow your career in the exciting world of banking.
- Qualifications: Experience in banking processes and strong Microsoft Office skills required.
The predicted salary is between 30000 - 40000 £ per year.
What You Will Do
- Accurately book all corporate and commercial, and small business loans onto our banking platform.
- Service and maintain our loan book throughout the duration of the loan term, such as overpayments, rate changes, fee taking, and product switches.
- Disburse funds for residential mortgage drawdowns, mark limits for overdrafts and credit cards.
- Reconcile residential mortgage fees and arrange payment for the bank’s supplier network.
- Handle servicing queries which arise as part of the process of loan booking and marking limits.
- Investigate and manage reconciliation queries on lending accounts and fee receipts.
- Produce loan account statements, settlement figures, redemption statements and certificates of interest.
- Produce documentation to facilitate the release of the bank’s security and update the bank’s security records as appropriate.
What you will need
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
- Understand the flow from credit sanction to drawdown.
- Experience of banking back-office processes, e.g., data inputs and in particular keying into a banking platform.
- Knowledge of facility documentation, able to review and interpret basic terms, structures and security.
- Understanding of lending products such as loans, overdrafts and credit cards.
- Experience supporting security releases, redemptions, and money movement processing.
- You will have Microsoft Office skills, to include Excel at a competent level.
Our promise to you
- We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
Important Footnote
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!
Lending Servicing Specialist employer: Metro Bank (UK)
Metro Bank is an excellent employer for a Lending Servicing Specialist, offering a vibrant work culture that prioritises employee well-being and development. With competitive salaries, generous holiday allowances, and a commitment to internal promotions, employees can thrive in their careers while enjoying a supportive environment that values diversity and flexibility.
StudySmarter Expert Advice🤫
We think this is how you could land Lending Servicing Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to lending servicing. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your work or case studies that highlight your experience with banking processes and loan management. This will help you stand out and demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Lending Servicing Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your banking back-office processes experience and any relevant knowledge of lending products to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about the Lending Servicing Specialist role. Share specific examples of how your past experiences align with what we’re looking for, especially around loan servicing and reconciliation.
Show Off Your Microsoft Office Skills:Since we value strong Excel skills, don’t forget to mention any relevant projects or tasks where you’ve used Excel effectively. This will help us see your competency in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Metro Bank (UK)
✨Know Your Stuff
Make sure you brush up on your knowledge of banking back-office processes and lending products. Familiarise yourself with terms like overdrafts, credit cards, and loan structures. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Skills
Highlight your Microsoft Office skills, especially Excel. Be prepared to discuss how you've used these tools in previous roles, particularly for data inputs or reconciliation tasks. This will demonstrate your ability to handle the technical aspects of the job.
✨Prepare for Scenarios
Think about potential scenarios you might face in the role, such as handling servicing queries or managing reconciliation issues. Prepare examples from your past experiences where you've successfully navigated similar challenges. This will show your problem-solving skills and readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or career progression. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
