IT Operations Manager - Microsoft
IT Operations Manager - Microsoft

IT Operations Manager - Microsoft

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to maintain and enhance Microsoft and Cloud technologies for seamless operations.
  • Company: Metro Bank, where people come first and authentic connections matter.
  • Benefits: Competitive salary, annual bonus, generous holidays, and healthcare perks.
  • Why this job: Join us to innovate in IT and make a real difference in banking.
  • Qualifications: Experience in IT management, Microsoft certifications, and strong leadership skills.
  • Other info: Flexible working options and great career progression opportunities await you!

The predicted salary is between 36000 - 60000 £ per year.

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What You Will Do

  • Be responsible for maintaining and extending core Microsoft and Cloud technologies to ensure all systems and applications function smoothly.
  • Lead a team of skilled IT Operations Engineers who specialize in Microsoft/Cloud Technologies across Windows and Linux servers.
  • Embrace new technologies to deliver the best customer and user experience.
  • Manage and develop IT Operations team resources, including:
  • Leadership
  • Mentoring
  • Resource planning, hiring, appraisals
  • Supplier management
  • Demonstrate strong problem solving, analytical and research capabilities and ability to manage changing priorities, deal with ambiguity and use good judgement in stressful situations.
  • Help reduce costs by implementing more efficient processes, and automating them.
  • Manage key supplier relationships and ensure a high quality of service.
  • Refer to risk as a core part of the responsibilities and take ownership to call out concerns for customers, colleagues and Metro Bank.
  • What You Will Need

    • Expertise in Business Continuity and Disaster Recovery planning and execution.
    • An advanced understanding of all areas of IT Infrastructure, Networking, Cloud technologies, IT Security, Database, best practices, and emerging technologies.
    • Expertise in upgrading and migrating Microsoft applications to latest versions such as File Server, CA, DHCP, Domain Controllers.
    • Considerable experience in team and people management, including dealing with hiring, appraisals, feedback, forecasting, resources, and project management.
    • Will have worked as a lead/managing 3rd Line Engineers.
    • Microsoft and Azure Certifications.
    • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.

    Our promise to you…

    We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)

    Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl?

    Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!

    IT Operations Manager - Microsoft employer: Metro Bank (UK)

    At Metro Bank, we prioritise our people and foster a collaborative work culture that values individuality and authentic connections. As an IT Operations Manager, you will benefit from hybrid working options, a competitive salary, and a comprehensive benefits package, including generous holiday allowance and career progression opportunities, with 40% of roles filled internally. Join us in a dynamic environment where your expertise in Microsoft and Cloud technologies will be valued, and your growth will be supported.
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    Contact Detail:

    Metro Bank (UK) Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land IT Operations Manager - Microsoft

    ✨Tip Number 1

    Network like a pro! Reach out to current or former employees at Metro Bank on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

    ✨Tip Number 2

    Prepare for the interview by researching Metro Bank's values and culture. They care about authentic connections, so think of examples from your past that show how you’ve built trust and collaborated with others.

    ✨Tip Number 3

    Show off your tech skills! Be ready to discuss your experience with Microsoft and Cloud technologies in detail. Bring examples of how you've solved problems or improved processes in previous roles.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Metro Bank team.

    We think you need these skills to ace IT Operations Manager - Microsoft

    Microsoft Technologies
    Cloud Technologies
    Windows Server Management
    Linux Server Management
    Business Continuity Planning
    Disaster Recovery Execution
    IT Infrastructure Knowledge
    Networking Expertise
    IT Security Best Practices
    Database Management
    Team Leadership
    People Management
    Project Management
    Supplier Management
    Microsoft and Azure Certifications

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Operations Manager role. Highlight your expertise in Microsoft and Cloud technologies, as well as any leadership experience you have. We want to see how you can bring value to our team!

    Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality and passion for the role. Share why you're excited about working at Metro Bank and how your background aligns with our values of collaboration and trust. Let us know what makes you unique!

    Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled challenges or improved processes. We love candidates who can demonstrate strong analytical skills and adaptability, especially in stressful situations. Show us what you've got!

    Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!

    How to prepare for a job interview at Metro Bank (UK)

    ✨Know Your Tech Inside Out

    Make sure you brush up on your knowledge of Microsoft and Cloud technologies. Be ready to discuss your experience with Windows and Linux servers, as well as any relevant certifications. This will show that you're not just familiar with the tech but can also lead a team effectively.

    ✨Showcase Your Leadership Skills

    Prepare examples of how you've managed teams in the past, especially in IT Operations. Talk about your approach to mentoring, resource planning, and handling appraisals. Metro Bank values collaboration, so highlight how you foster teamwork and individual growth.

    ✨Problem-Solving is Key

    Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. Metro Bank is looking for someone who can manage changing priorities and deal with ambiguity, so share your strategies for maintaining composure under pressure.

    ✨Understand the Bigger Picture

    Familiarise yourself with the risks associated with IT operations and how they impact the business. Be prepared to discuss how you've implemented efficient processes or automated tasks to reduce costs. This shows that you’re not just focused on the tech but also on the overall success of the organisation.

    IT Operations Manager - Microsoft
    Metro Bank (UK)
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