Fraud Advisor

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Our colleagues value individuality, collaboration, and long‑standing relationships. Most of our roles offer hybrid working based around the role and home life wherever possible.

What You Will Do

• Support the Fraud Lead Manager in developing, executing, and continuously enhancing the Bank’s fraud risk strategy.
• Provide expert oversight, ensure regulatory compliance, strengthen risk frameworks, and support informed, risk‑based decision‑making.
• Act as a trusted advisor to stakeholders on fraud risks, emerging industry developments and mitigation strategies.
• Provide expert advice and guidance to first line teams on fraud risk matters, promoting awareness, alignment and informed decision‑making.
• Maintain oversight of emerging fraud typologies, regulatory developments and industry trends, translating insights into actionable guidance.
• Support the development, maintenance and reporting of fraud risk appetite statements and key risk indicators (KRIs).
• Support thematic reviews, risk assessments and control testing activities related to fraud risks and emerging threats.
• Review and challenge the design and effectiveness of fraud risk frameworks, policies, standards and methodologies to ensure regulatory compliance and alignment with the Bank’s risk appetite.
• Oversee implementation and ongoing effectiveness of fraud prevention, detection and response controls across products, channels and customer journeys.
• Ensure robust risk management action plans are established where issues are identified and oversee progress through to effective remediation.
• Support the use of data analytics, automation and emerging technologies to enhance fraud risk oversight and insight.
• Prepare clear, concise management information and reports for governance forums and senior stakeholders.

What You Will Need

• Strong experience in fraud risk management/fraud prevention within a financial services environment.
• Experience in a second‑line fraud risk role is preferred.
• Excellent capability with the ability to interpret data, trends and risk indicators.
• Strong understanding of fraud typologies across retail and banking products and channels.
• Familiarity with relevant regulatory frameworks and industry guidance (e.g. FCA, PRA, PSD2, APP fraud expectations).
• Proven ability to provide constructive challenge while maintaining effective stakeholder relationships.
• Ability to apply a proportionate, risk‑based approach to fraud risk management in line with regulatory expectations and the bank’s risk appetite.
• Experience of producing clear, concise material for senior management and governance forums.
• Excellent stakeholder relationship skills combined with strong problem‑solving ability.
• Understand the risks associated with your job and what that means for you, Metro Bank and all stakeholders.

Our promise to you…

• Competitive salary, discretionary annual bonus, generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts.
• Training to ensure you succeed in your role and plenty of internal opportunities to progress your career (about 40% of our recruitment comes from internal promotions).