Local Director in Cardiff

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long‑standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Happy to welcome applications from candidates who wish to work flexibly - hybrid role with a mix between working from home, store and out and about on customer meetings.

What would you be doing?

• New business acquisition, specialising in commercial businesses in your local community, who want a different approach when it comes to their commercial lending and banking needs.
• Be an expert on our products designed for commercial customers; these include service lines, commercial lending, deposits, asset finance, invoice finance, cash management and FX.
• Working and establishing a strong and trusted introducer base in your local community, working closely with the professional community which will include attending networking events, hosting events and generally being the banker of choice as we continue to build Metro Bank.
• Building amazing relationships with your internal colleagues to provide our customers with a first class experience across all areas of Metro Bank.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What You Will Need

• Passionate about providing unparalleled levels of service and convenience for customers.
• Able to work and learn quickly in a fast paced, fun and dynamic environment.
• Proven track record in sourcing and engaging with new customers and growing the Bank.
• Care about doing a great job and exceeding expectations with the quality of what you do.
• Demonstrate a passion for understanding and getting to know local businesses (these businesses will range in terms of size and industries).
• Writing credit papers – you will need to understand a balance sheet and have a good eye for detail.

Our promise to you…

• We will make sure that you are well‑rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life wherever possible.

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!