Senior PMO Analyst

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

• Produce and maintain Engineering governance reporting, dashboards and management information.
• Support resource planning and capacity management across engineering teams and strategic initiatives.
• Manage engineering financial tracking, forecasts, budgets and supplier reporting.
• Facilitate operational governance forums, leadership meetings and action tracking.
• Monitor delivery performance, KPIs, SLAs and operational metrics, highlighting risks and opportunities for improvement.
• Maintain oversight of risks, issues, dependencies and decisions, ensuring appropriate escalation and resolution.
• Support quarterly and annual planning activities, including workforce planning and investment prioritisation.
• Drive consistency in reporting standards, governance processes and portfolio management tooling.
• Build strong relationships with Engineering leaders, Product teams, Delivery teams, suppliers and key business stakeholders.
• Identify opportunities to improve operational effectiveness through process optimisation, automation and data-driven insights.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• Minimum 5 years' experience in a PMO Analyst, Senior PMO Analyst or equivalent Technology PMO role.
• Proven experience supporting Engineering, Technology or Digital delivery organisations.
• Strong experience producing executive-level reporting and management information, including Power BI dashboards and automated reporting solutions.
• Demonstrable experience of governance, planning, financial management and resource management.
• Experience working within Agile, Product or Engineering-led environments.
• Advanced Excel skills, including reporting, analysis and forecasting.
• Experience managing supplier governance and operational performance reporting.
• Experience of workforce planning and capacity management.
• Knowledge of Lean Portfolio Management and Agile delivery frameworks.

Our promise to you…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!

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