Recruitment Business Partner in London

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We are building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

• Partner and build strong relationships with a range of stakeholders across the bank to understand resourcing needs.
• Design, develop and implement innovative recruitment strategies to attract high calibre talent — particularly candidates from technology, AI, data engineering and machine learning disciplines — by leveraging a diverse range of sourcing channels including job boards, social media platforms, professional networks and industry events.
• Lead and tailor end to end recruitment processes, including candidate sourcing, screening, interviewing and selection, ensuring a positive candidate experience throughout.
• Proactively identify and engage with top tier talent through head hunting and direct sourcing techniques to support the Bank's succession planning ambitions and talent pipelining.
• Provide expert guidance and support to hiring community on recruitment best practice, standards and compliance including but not limited to, Assessment & Selection methods, Interview techniques, talent pipelining and Employee Value Proposition.
• Partner with the wider People Team (i.e. People Partners, Reward) to ensure the alignment between recruitment activities and broader HR initiatives including organisational design and reward strategies.
• Monitor and track recruitment metrics (KPI's) and analyse/identify trends, measure the effectiveness of recruitment strategies, and provide insight for continuous improvements.
• Stay abreast of industry trends, best practices, legal requirements related to recruitment, ensuring compliance with relevant regulations and standards.
• Maintain accurate records of recruitment activity to meet regulatory reporting standards.
• Build strong relationships with external parties/partners including executive search firms where required to deliver against the Bank's recruitment needs.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
• Extensive experience of leading end to end recruitment processes, with a focus on head hunting, market mapping and direct sourcing in the Banking and Finance Industry in AI, software engineering, machine learning, data science, product development space.
• Proven experience recruiting into FinTech scale-ups, digital banking, payments, trading platforms, or high-growth tech organisations.
• Demonstrate high levels of agility and ability to adapt to changes and operate as part of a high performing team.
• Excellent stakeholder management experience: proven experience partnering, influencing and advising the business to deliver successful recruitment outcomes.
• Ability to deliver high-touch candidate experience that reflects the bank's values and EVP.
• Experience in embedding DE&I principles into sourcing/hiring practices and challenging the hiring community (where applicable) to build inclusive teams.
• Proactively use recruitment metrics and analytics to track performance, manage talent pipelines, identify trends to inform decision making and prioritise workload.
• Led projects and recruitment related initiatives aimed at enhancing and optimising recruitment capabilities.
• Deep understanding of recruitment technologies including ATS, Selection tools/methodologies, AI, social media and other innovative sourcing techniques.
• Provide insights on emerging AI engineering talent trends, compensation benchmarks, competitor hiring activities, and candidate market behaviour.
• Experience in resolving escalations and conflict professionally and efficiently.
• Naturally data centric and comfortable presenting to colleagues and senior leadership teams.
• Understanding of banking regulations and how these apply to recruitment processes.

Our promise to you...

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)
• Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.

So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet... why not give it a whirl?

Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!