People technology and Data Manager in London

People technology and Data Manager

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

As a People Technology and Data Manager, you shape how our people systems are configured, governed and used. You lead end-to-end delivery of people technology and AI transformation, and deliver accurate reporting, dashboards and insights that enable informed decisions and continuously improve colleague experience.

What you will do

• Lead the end-to-end delivery of people technology projects, defining scope, plans, milestones and governance, and managing resources, risks, issues and dependencies to deliver agreed outcomes on time and to the required quality.
• Act as the people technology subject matter expert, partnering between business SMEs and the relevant technical partner, facilitating the development of people technology and AI solutions by translating business requirements into clear technical needs, supporting solution design and resolving issues through to delivery.
• Lead configuration across all our People Systems, including Workday, ensuring accuracy, governance and alignment with People processes.
• Guide and direct junior analysts, delegating routine transactions and non‑complex configuration updates. - Create advanced dashboards, analytics and data models to support insights and decision‑making across the business.
• Develop and maintain reporting frameworks, ensuring data integrity, automation and insight generation.
• Support releases, testing cycles and continuous improvement activity to ensure system stability and accuracy.
• Stay up to date on technology capability, people analytics trends, and emerging data technologies.
• Design and deliver approved AI‑enabled people solutions, service enhancements, embedding automation, generative AI tools, and workflow optimisation in accordance with the Bank’s enterprise AI, data protection, security and model‑risk governance frameworks.
• Use agile delivery methods to manage AI and transformation initiatives, ensuring rapid testing, iteration, and value delivery.
• Promote digital adoption, ensuring people teams are trained and confident in new AI capabilities
• Support enterprise‑wide transformation programmes, ensuring people impacts are anticipated, managed and optimised.
• Collaborate across PELCO to align transformation roadmaps and ensure integrated delivery.
• Drive continuous improvement through experimentation, innovation, and insight‑led decision making.
• Ensure effective risk, AI and data governance and quality across People data, and ensure compliance with internal and regulatory standards across all people‑related digital initiatives.

And… we are a bank, so risk is part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank, and have the confidence to call out any concerns.

What you will need

• Strong analytical and problem‑solving skills
• Strong understanding of AI tools, automation and digital HR technologies and alignment to responsible AI, data privacy and governance principles
• Ability to translate business needs into system and reporting solutions
• Able to quickly grasp and navigate a wide range of people technologies, translating technical capabilities into practical solutions and improvements
• Strong organisational skills with ability to prioritise competing demands effectively
• Clear communication skills for explaining technical topics to non‑technical audiences
• Strong stakeholder engagement skills
• Comprehensive knowledge of Workday configuration (HCM, Security, Reporting) – ideally you would have Workday Pro certification or equivalent
• Knowledge of HR processes and how systems enable them
• Experience with dashboarding tools (e.g., PowerBI)
• Understanding of data governance, quality, and compliance principles
• Knowledge of people systems, AI capabilities, workflow automation and digital process optimisation
• Experience or certification in transformation, AI in HR, digital product ownership or change management (Agile/Lean)

Our promise to you…

• We will make sure that you are well‑rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

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