At a Glance
- Tasks: Build and nurture relationships with intermediaries in the mortgage market.
- Company: Metro Bank, where people come first and trust is key.
- Benefits: Hybrid working options, competitive salary, and a supportive team environment.
- Other info: Join a dynamic team focused on collaboration and personal growth.
- Why this job: Make a real impact in the mortgage sector while enjoying work-life balance.
- Qualifications: Experience in B2B sales, mortgage knowledge, and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long‑standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Please note that this role will be covering the Northern Region.
What you will do:
- Deal with daily queries from intermediaries on new and existing cases.
- Develop, maximise and nurture intermediary relationships within a specific post coded area.
- Work collaboratively with a Telephony BDM to ensure all SLAs are delivered to your intermediary contacts, via an effective and well thought through contact strategy.
- Attend, plan and deliver intermediary events alongside roundtable and platform presentations.
- Maintain a strong knowledge and awareness of Metro Bank mortgage products, lending policy and services, alongside that of the wider UK mortgage market.
- Plan and organise intermediary panel and diary management, whilst providing amazing service to our customer base.
And … we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:
- Business to Business Sales experience preferably within the Intermediary Mortgage Market, either as a BDM or Telephone BDM.
- Excellent mortgage product and policy insight.
- Up to date knowledge of compliance and mortgage regulation.
- Relationship and account management skills.
- High standards of personal performance in day‑to‑day execution of tasks.
- Proven advanced communication skills across a range of stakeholders.
- Previous experience of managing a defined panel of Intermediaries within the financial services sector, demonstrating a track record of success.
- CeMAP Qualification desirable.
Mortgage Business Development Manager in London employer: Metro Bank Plc
At Metro Bank, we pride ourselves on being an exceptional employer that prioritises our people and their well-being. With a strong emphasis on collaboration and individuality, we offer flexible hybrid working arrangements to support a healthy work-life balance. Our commitment to employee growth is evident through ongoing training and development opportunities, making this a rewarding place for those looking to thrive in the dynamic mortgage sector within the Northern Region.
StudySmarter Expert Advice🤫
We think this is how you could land Mortgage Business Development Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the mortgage industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships is key, especially in a role that thrives on trust and collaboration.
✨Tip Number 2
Show off your knowledge! Make sure you’re up to speed with Metro Bank’s mortgage products and the wider UK market. When you chat with intermediaries or at events, drop in some insights to demonstrate your expertise. It’ll help you stand out as someone who genuinely knows their stuff.
✨Tip Number 3
Practice your pitch! Whether it’s a casual conversation or a formal presentation, being able to communicate clearly and confidently is crucial. Rehearse what you want to say about your experience and how you can add value to the team at Metro Bank.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your business development experience and relationship management skills. Let’s make sure you shine in the process!
We think you need these skills to ace Mortgage Business Development Manager in London
Some tips for your application 🫡
Show Your Passion for People:At Metro Bank, we value genuine connections. Make sure your application reflects your passion for building relationships and providing excellent service. Share examples of how you've gone the extra mile for customers or colleagues.
Highlight Relevant Experience:We want to see your Business to Business Sales experience shining through! Tailor your CV and cover letter to showcase your background in the Intermediary Mortgage Market, especially if you’ve worked as a BDM or Telephone BDM.
Demonstrate Your Knowledge:Make it clear that you’re up to date with mortgage products, policies, and compliance regulations. A strong understanding of the UK mortgage market will set you apart, so don’t hold back on sharing your insights!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Metro Bank Plc
✨Know Your Stuff
Make sure you brush up on Metro Bank's mortgage products and lending policies. Being able to discuss these confidently will show that you're genuinely interested and prepared for the role.
✨Showcase Your Relationship Skills
Since this role is all about building trust and nurturing relationships, think of examples from your past where you've successfully managed client relationships. Be ready to share how you’ve developed and maximised those connections.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations with intermediaries. Practise your responses to demonstrate your problem-solving skills and ability to work collaboratively with others.
✨Emphasise Your Compliance Knowledge
Given the importance of compliance in banking, be prepared to discuss your understanding of mortgage regulations. Highlight any relevant experience you have in ensuring compliance within your previous roles.
