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- Tasks: Lead a team to maintain and enhance Microsoft and Cloud technologies for seamless operations.
- Company: Metro Bank, where people come first and collaboration thrives.
- Benefits: Competitive salary, bonuses, generous holidays, and great colleague discounts.
- Why this job: Join us to innovate in IT while making a real impact on customer experiences.
- Qualifications: Expertise in IT infrastructure, team management, and Microsoft certifications required.
- Other info: Flexible working options and strong internal promotion opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long‑standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
What you will do:
- Be responsible for maintaining and extending core Microsoft and Cloud technologies to ensure all systems and applications function smoothly.
- Lead a team of skilled IT Operations Engineers who specialize in Microsoft/Cloud Technologies across Windows and Linux servers.
- Embrace new technologies to deliver the best customer and user experience.
- Manage and develop IT Operations team resources, including:
- Leadership
- Mentoring
- Resource planning, hiring, appraisals
- Supplier management
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:
- Expertise in Business Continuity and Disaster Recovery planning and execution.
- An advanced understanding of all areas of IT Infrastructure, Networking, Cloud technologies, IT Security, Database, best practices, and emerging technologies.
- Expertise in upgrading and migrating Microsoft applications to latest versions such as File Server, CA, DHCP, Domain Controllers.
- Considerable experience in team and people management, including dealing with hiring, appraisals, feedback, forecasting, resources, and project management.
- Will have worked as a lead/managing 3rd Line Engineers.
- Microsoft and Azure Certifications.
- Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
Our promise to you:
We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl?
Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!
IT Operations Manager - Microsoft employer: Metro Bank Plc
Contact Detail:
Metro Bank Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Manager - Microsoft
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Metro Bank. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with Microsoft and Cloud technologies. When you get that interview, use it to demonstrate how you can add value to their team.
✨Tip Number 3
Be ready for the unexpected! During interviews, you might face some tricky questions or scenarios. Stay calm, think on your feet, and show them how you handle pressure – it’s all part of the game!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Metro Bank family!
We think you need these skills to ace IT Operations Manager - Microsoft
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your expertise in Microsoft and Cloud technologies, as well as any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about IT operations and how your background aligns with our values at Metro Bank. Show us your personality and let us know why you’d be a great fit for our team.
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled challenges or improved processes. We love candidates who can demonstrate strong analytical skills and the ability to manage changing priorities – so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Metro Bank!
How to prepare for a job interview at Metro Bank Plc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft and Cloud technologies. Be ready to discuss your experience with Windows and Linux servers, as well as any relevant certifications. This will show that you're not just familiar with the tech but can also lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've managed teams in the past. Think about times when you’ve mentored others or handled appraisals. Metro Bank values collaboration and individuality, so highlight how you foster a positive team environment while achieving results.
✨Problem-Solving is Key
Be ready to tackle hypothetical scenarios during the interview. Practice articulating your thought process when faced with challenges, especially in high-pressure situations. This will demonstrate your analytical skills and ability to manage changing priorities.
✨Understand the Bigger Picture
Familiarise yourself with the risks associated with IT operations in a banking environment. Be prepared to discuss how you would ensure compliance and maintain high service quality while managing supplier relationships. This shows that you take responsibility seriously and are committed to doing the right thing.
