FSCS Delivery and Control Manager

We have been named a Top 10 “Most Loved Workplace” for the second year running! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

• Lead the planning, prioritisation and delivery of all enhancements to the Banks FSCS processes – including SCV/exclusions file, ineligibles and FSCS communications.
• Develop controls and processes to oversee, enhance and report on the Banks FSCS data quality and alignment to FSCS regulations.
• Regularly report progress and performance to the Banks senior management including EXCO.
• Manage the quarterly testing of the Banks FSCS processes.
• Manage the annual Board attestation relating to compliance with FSCS rules.
• Work closely with Risk, Compliance, Data (SQL) and Data Governance teams to ensure all risks relating to FSCS are efficiently managed and governed.
• Work closely with stakeholders from across the Bank to ensure that changes to the Banks processes and products have consideration of the impact of FSCS related rules and regulations.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• You will be confident at decision making and problem solving, ensuring you take account of different perspectives while assessing and controlling risk.
• You will be a strong communicator, able to distil complex topics and communicate simple and pragmatic solutions as well as explain to, and influence, senior stakeholders.
• You will be able to work with 3rd party analytical tools (e.g. PowerBI) and excel to provide insight.
• You will be able to work collaboratively across a multi-functional team.
• Genuine interest in your discipline and desire to make a difference.
• You will need to be organised and great at planning ahead, as well as being able to prioritise and manage your time.
• You will be comfortable reviewing complex data sets.
• You will be able to lead and manage across a virtual team to deliver critical aspects of your role.
• You will be comfortable managing and delivering (in the detail) as well as operating strategically (setting vision, frameworks etc).
• You will have a strong understanding of the FSCS and associated PRA rules.
• You will have a strong understanding of data governance.
• You will have a strong understanding of risk and controls.
• You have extensive experience of managing FSCS related projects or processes.
• You have successfully managed complex regulatory projects and change.

Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.

Our promise to you…

We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl?

Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!