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- Tasks: Manage qualitative research projects and coordinate data collection processes.
- Company: Join Toluna, a leading global research and insights provider.
- Benefits: Flexible work environment, competitive pay, and career growth opportunities.
- Why this job: Make an impact in a dynamic team while developing your project management skills.
- Qualifications: 3+ years in market research project management and strong communication skills.
- Other info: Access to unlimited online courses and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
Toluna – MetrixLab is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients' work and enable them to deliver greater business impact.
The Qualitative Project Manager is responsible for executing all aspects of the data collection process for Qualitative research projects, to Client Service specifications. The role is primarily dedicated to internal/external coordination and troubleshooting issues related to managing Qualitative market research projects, data collection, incidence, and quotas. The Qualitative Project Manager works closely with the Qualitative Team to develop operations subject matter expertise and contribute to the education of the Qualitative Team on new processes and products, best practices, troubleshooting, and autonomous solutions implementation.
Success in this role is predicated on strong organizational, communication, and problem-solving skills. Individuals must be able to process specific instructions and take independent action to achieve the underlying objective. The Senior Qualitative Project Manager may be tasked with proactively identifying and implementing alternative courses of action on projects.
Responsibilities:
- Manage external relationships
- Attend client kick-off calls
- Select/recommend the most appropriate vendors for each project e.g. recruitment agencies
- Research new vendors, as needed
- Provide/communicate clear instructions detailing project qualifications, interview procedure, and quota targets
- Coordinate recruiting vendors and other services (i.e., transcription, videoconferencing, etc.)
- Track field progress, correcting course as necessary
- Reconcile and approve invoices
- Coordinate Quantitative surveys and data collection with outside vendors, if necessary
- Attend internal brainstorming meetings
- Work alongside sourcing to select vendors and then work with them to execute
- Reconcile/clarify ambiguous or contradictory instructions with proposal, client instructions
- Identify recruiting problems or issues and recommend solutions
- Create screeners for new projects and/or review screeners for clarity/accuracy
- Coordinate all communication related to data collection and field
- Communicate any changes to timelines or feasibility to the impacted Qualitative Team Member and production groups/vendors
- Accurately set internal and external expectations
- Identify potential issues before they occur and recommend solutions
- Coordinate and oversee all in-person fieldwork related to Logistics, Route planning, client and moderator comfort and needs, communication with vendors
- Ensure platforms for immerse and communities are booked, programmed, and set up correctly
- Attend immerse sessions to ensure fieldwork runs smoothly and technically ensure projects run completely
- Serve as first-tier internal escalation point
- Other duties as assigned
Position Qualifications:
- Bachelor's degree in related field or equivalent work experience
- 3+ years' work experience in Market Research Project Management or equivalent
- PMI/PMP type Project Management certification, a plus, but not mandatory
Specialized Skills:
- Proficiency in Microsoft Office Word, Excel, and PowerPoint
- High degree of familiarity with or keenness to learn more on Qualitative Market Research methodologies (Focus Groups, IDIs, TDIs, various Online Platforms), as well as Online and Offline (CLTs, HUTs) Quantitative Market Research data collection and processing services
- Working familiarity with Videoconferencing software (Zoom, Teams)
Professional Skills:
- Demonstrates initiative, resourcefulness, and curiosity; asks "why?"
- Conscientious, reliable, and punctual
- Ability to work under pressure, and within established time restrictions
- High degree of flexibility and self-motivation
- Strong organizational skills, with ability to multi-task and effectively prioritize own workload
- Demonstrates analytical aptitude to include problem identification/resolution
- Outstanding written and verbal communication skills
Personal Skills:
- Excellent interpersonal skills; ability to develop effective relationships (internal/external)
- Ability to work effectively both independently and as part of a team
- Looks to advance the success of the entire Qualitative Team
- Communicates a "can do" attitude and positive outlook
- Actively seeks opportunities to expand the impact of the role
Leadership Skills:
- Demonstrates competence and confidence when interacting with others
- Readily masters new subjects and propagates distribution of knowledge
Our Values:
- Acting with Ownership - Demonstrating individual accountability
- Bringing a forward mindset - Being action-oriented, bold, and entrepreneurial
- Collaborating with Curiosity - Exhibiting teamwork through togetherness
- Discussing openly, committing jointly - Sharing your views openly
- Embracing empathy - Being egoless & caring
What we Offer:
- A flexible work environment with a strong focus on owning and taking pride in your work, Hybrid home working and flexibility with hours.
- Career and growth opportunities in line with your dreams and passion - dedicated career coach and a huge library of online business training (outside of the usual training needed to get you up to speed).
- A supportive team who share our individual successes of the month socially, as well as support each other via dedicated employee resource groups.
- Global onboarding and frequent internal training and sharing opportunities.
- Our employees have exclusive access to Udemy Business. With our company license, you have unlimited access to all external courses.
Join our global team. We welcome big thinking and reward great work.
Qualitative Project Manager in England employer: Metrix Lab
Contact Detail:
Metrix Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualitative Project Manager in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that Qualitative Project Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing qualitative research projects. Share specific examples of how you've tackled challenges and delivered results.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart from the crowd.
✨Tip Number 4
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you answer questions confidently and demonstrate that you're a great fit for the team.
We think you need these skills to ace Qualitative Project Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Qualitative Project Manager role. Highlight relevant experience in market research project management and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about qualitative research and how your skills align with our values at Toluna. Keep it engaging and personal – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you've successfully tackled challenges in past projects. We’re looking for someone who can think on their feet and come up with creative solutions, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Toluna!
How to prepare for a job interview at Metrix Lab
✨Know Your Qualitative Research
Make sure you brush up on qualitative research methodologies like focus groups and in-depth interviews. Being able to discuss these confidently will show that you understand the core of the role and can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've identified issues and implemented solutions. This is crucial for a Qualitative Project Manager, so having specific instances ready will demonstrate your capability to handle challenges effectively.
✨Master the Tech Stack
Familiarise yourself with the tools and platforms mentioned in the job description, especially videoconferencing software like Zoom and Teams. Being tech-savvy will not only impress your interviewers but also ease your transition into the role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, as strong communication skills are essential for this position. Whether it's during the interview or in client interactions, being concise and confident will set you apart.
