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- Tasks: Lead customer implementations and optimise workflows for solar management solutions.
- Company: Join Metris Energy, a mission-driven company transforming the renewable energy sector.
- Benefits: Enjoy flexible working arrangements and 30 days of remote work per year.
- Other info: Be part of a fast-growing team with opportunities to build processes from scratch.
- Why this job: Shape the future of energy transition while making a real impact on customers' success.
- Qualifications: 4+ years in solutions engineering, strong technical and communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
About Metris Energy
At Metris, we're on a mission to accelerate the energy transition by helping solar owners manage their asset(s) autonomously with AI. Today, our platform delivers real-time data on thousands of solar projects across the UK and automates time-consuming tasks involved in solar management such as monitoring, fault detection, reporting and billing. Next, Metris is building proprietary AI to deliver autonomous operation of small-scale renewables.
The Role
At Metris, we don’t just want to ‘sell software’, we want to enable our customers to scale their solar portfolios faster. We’re looking for a Solutions Consultant to join the team and act as the technical bridge between our product and our customers. Our Solutions Consultants play a critical role in making sure that our customers are successful and our product delivers maximum value.
As a Solutions Consultant you’ll work closely with sales, product and support teams to design and implement solutions that meet customer requirements, ensuring successful onboarding and long-term adoption of our platform. Our product is technical and the most successful candidate will be as comfortable debugging data queries as speaking to customers.
As the second hire in this team, you have the opportunity to help build the implementation function from the ground up, design processes and have hands-on responsibility for working with our most important customers.
What You'll Do
- Primary ownership of customer implementation. Lead implementation of the Metris solution end-to-end from data migration and integrations to feature delivery.
- Work closely with customers to identify areas of continuous improvement and optimise customer workflows.
- Collaborate with product and engineering teams to communicate customer needs and influence roadmap.
- Troubleshoot issues and provide technical support during pre- and post-sales stages.
- Join late stage sales calls, understand customer requirements and design tailored implementation solutions.
- Where required, deliver product demos, technical presentations and support on commercial proposals.
- Serve as a trusted advisor to customers, ensuring they maximise value from our product.
What We're Looking For
- Experience: 4+ years work experience as a solutions engineer or technical consultant with a track record in delivering complex projects/deals and experience in working closely with senior clients/customers.
- Technical: Comfortable with data, workflows and technical troubleshooting.
- Hands-on mindset: You get ‘stuck-in’, work hard and enjoy going above and beyond.
- Pre & post-sales: You excel at both sales and project management. You understand the full customer journey end-to-end, can design processes that scale and are in the front-line for delivery.
- Industry knowledge: SaaS experience is a must; renewable energy experience is a bonus.
- Communication: Ability to communicate technical concepts clearly to both technical and non-technical stakeholders. Crucially, you can also listen well, understand customer pain points, and frame solutions persuasively.
Why Join Metris
- Join a fast growing, mission-driven company accelerating the energy transition.
- Shape the entire implementation function from the ground up.
- Flexible working arrangements: 30 days work from anywhere, 3 days/week in office (2 days hybrid).
The Process
Please submit an application before the 23:59 31st May 2026: We are looking to extend an offer in June with flexible start dates possible (July-September). Our process will evaluate the range of skills required for this role from data to customer handling. We like to be upfront with our interview processes so candidates can best commit time:
- Initial Conversation
- Data & Competency Interview
- Cultural interview (+ Meet the team)
- Offer
Solutions Engineer employer: Metris Energy
Contact Detail:
Metris Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the renewable energy and SaaS sectors. Use LinkedIn to connect with current employees at Metris Energy and ask for insights about the company culture and the role.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to discuss how you've tackled complex projects in the past. Show us how you can bridge the gap between tech and customer needs.
✨Tip Number 3
Don’t just talk the talk; walk the walk! Be ready to demonstrate your problem-solving skills during interviews. Think of real-life examples where you’ve optimised workflows or improved customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Metris team.
We think you need these skills to ace Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Solutions Engineer role. Highlight your experience with SaaS and renewable energy, and don’t forget to showcase your technical troubleshooting skills. We want to see how you can bridge the gap between our product and customers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the energy transition and how your background makes you a perfect fit for Metris. Be sure to mention any relevant projects you've worked on that demonstrate your hands-on mindset.
Showcase Your Communication Skills: In your application, give examples of how you've communicated complex technical concepts to both technical and non-technical stakeholders. We value clear communication, so let us know how you’ve successfully navigated these conversations in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Metris Energy
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to be comfortable with data and technical troubleshooting. Brush up on your knowledge of the Metris platform and be ready to discuss how it can solve customer pain points. Familiarise yourself with common issues and solutions so you can demonstrate your problem-solving skills during the interview.
✨Showcase Your Customer-Centric Approach
Metris values candidates who can act as trusted advisors to customers. Prepare examples from your past experience where you've successfully implemented solutions or improved workflows for clients. Highlight your ability to listen to customer needs and tailor your approach accordingly.
✨Prepare for Technical Presentations
You might be asked to deliver a product demo or a technical presentation during the interview process. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with both technical and non-technical stakeholders. Consider doing a mock presentation to a friend or colleague for feedback.
✨Understand the Energy Sector
While SaaS experience is essential, having a grasp of the renewable energy landscape will set you apart. Research current trends in solar energy and how AI is transforming the industry. This knowledge will not only impress your interviewers but also help you frame your answers in a way that aligns with Metris's mission.