At a Glance
- Tasks: Lead customer implementations and optimise workflows for solar management solutions.
- Company: Join Metris Energy, a mission-driven company transforming the renewable energy sector.
- Benefits: Flexible working arrangements, 30 days work from anywhere, and a collaborative team culture.
- Other info: Be part of a fast-growing team with opportunities to influence and innovate.
- Why this job: Shape the future of solar management while making a real impact on the energy transition.
- Qualifications: 4+ years in solutions engineering, strong technical skills, and excellent communication abilities.
The predicted salary is between 50000 - 60000 £ per year.
About Metris Energy
At Metris, we're on a mission to accelerate the energy transition by helping solar owners manage their asset(s) autonomously with AI. Today, our platform delivers real-time data on thousands of solar projects across the UK and automates time-consuming tasks involved in solar management such as monitoring, fault detection, reporting and billing. Next, Metris is building proprietary AI to deliver autonomous operation of small-scale renewables.
The Role
At Metris, we don’t just want to ‘sell software’, we want to enable our customers to scale their solar portfolios faster. We’re looking for a Solutions Consultant to join the team and act as the technical bridge between our product and our customers. Our Solutions Consultants play a critical role in making sure that our customers are successful and our product delivers maximum value.
As a Solutions Consultant you’ll work closely with sales, product and support teams to design and implement solutions that meet customer requirements, ensuring successful onboarding and long-term adoption of our platform. Our product is technical and the most successful candidate will be as comfortable debugging data queries as speaking to customers. As the second hire in this team, you have the opportunity to help build the implementation function from the ground up, design processes and have hands-on responsibility for working with our most important customers.
What You'll Do
- Primary ownership of customer implementation. Lead implementation of the Metris solution end-to-end from data migration and integrations to feature delivery.
- Work closely with customers to identify areas of continuous improvement and optimise customer workflows.
- Collaborate with product and engineering teams to communicate customer needs and influence roadmap.
- Troubleshoot issues and provide technical support during pre- and post-sales stages.
- Join late stage sales calls, understand customer requirements and design tailored implementation solutions.
- Where required, deliver product demos, technical presentations and support on commercial proposals.
- Serve as a trusted advisor to customers, ensuring they maximise value from our product.
What We're Looking For
- Experience: 4+ years work experience as a solutions engineer or technical consultant with a track record in delivering complex projects/deals and experience in working closely with senior clients/customers.
- Technical: Comfortable with data, workflows and technical troubleshooting.
- Hands-on mindset: You get ‘stuck-in’, work hard and enjoy going above and beyond.
- Pre & post-sales: You excel at both sales and project management. You understand the full customer journey end-to-end, can design processes that scale and are in the front-line for delivery.
- Industry knowledge: SaaS experience is a must; renewable energy experience is a bonus.
- Communication: Ability to communicate technical concepts clearly to both technical and non-technical stakeholders. Crucially, you can also listen well, understand customer pain points, and frame solutions persuasively.
Why Join Metris
- Join a fast growing, mission-driven company accelerating the energy transition.
- Shape the entire implementation function from the ground up.
- Flexible working arrangements: 30 days work from anywhere, 3 days/week in office (2 days hybrid).
The Process
Please submit an application before the 23:59 31st May 2026: We are looking to extend an offer in June with flexible start dates possible (July-September). Our process will evaluate the range of skills required for this role from data to customer handling. We like to be upfront with our interview processes so candidates can best commit time:
- Initial Conversation
- Data & Competency Interview
- Cultural interview (+ Meet the team)
- Offer
Solutions Engineer in London employer: Metris Energy
Contact Detail:
Metris Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer in London
✨Tip Number 1
Get to know Metris Energy inside out! Familiarise yourself with their mission and products. When you understand what they do, you can tailor your conversations and show how your skills can help them achieve their goals.
✨Tip Number 2
Practice your technical explanations! As a Solutions Consultant, you'll need to bridge the gap between tech and non-tech folks. Make sure you can explain complex concepts in simple terms, so everyone’s on the same page during interviews.
✨Tip Number 3
Show off your hands-on mindset! Share examples of when you've rolled up your sleeves and tackled challenges head-on. Metris values a proactive approach, so let them see that you're ready to dive in and make an impact.
✨Tip Number 4
Don’t forget to ask questions during your interviews! This shows your interest and helps you gauge if Metris is the right fit for you. Plus, it gives you a chance to demonstrate your understanding of customer needs and how you can address them.
We think you need these skills to ace Solutions Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Solutions Engineer. Highlight your experience with SaaS and renewable energy, and don’t forget to showcase your technical troubleshooting skills. We want to see how you can bridge the gap between our product and customers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the energy transition and how your background makes you a perfect fit for Metris. Be sure to mention specific projects or experiences that relate to the role.
Showcase Your Communication Skills: As a Solutions Engineer, you'll need to communicate complex ideas clearly. In your application, give examples of how you've successfully explained technical concepts to non-technical stakeholders. We love seeing candidates who can listen and respond to customer needs!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our mission-driven team!
How to prepare for a job interview at Metris Energy
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to be comfortable with data and technical troubleshooting. Brush up on your knowledge of the Metris platform and be ready to discuss how it can solve customer pain points. Familiarise yourself with common issues and solutions to demonstrate your expertise.
✨Understand Customer Needs
Before the interview, research Metris Energy's customers and their challenges in solar management. Be prepared to discuss how you would approach onboarding and optimising workflows for these clients. Showing that you can listen and tailor solutions will set you apart.
✨Showcase Your Hands-On Mindset
Metris values candidates who are willing to get 'stuck-in'. Share examples from your past experiences where you went above and beyond to deliver results. Highlight any projects where you took ownership and drove success, especially in a SaaS or renewable energy context.
✨Communicate Clearly and Confidently
You'll need to explain technical concepts to both technical and non-technical stakeholders. Practice articulating complex ideas simply and clearly. During the interview, focus on active listening to ensure you understand the interviewers' questions and respond effectively.