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For Companies At a Glance
- Tasks: Lead customer implementations and optimise workflows for solar management solutions.
- Company: Join Metris Energy, a mission-driven company transforming the renewable energy sector.
- Benefits: Flexible working arrangements, 30 days work from anywhere, and a collaborative team culture.
- Other info: Be part of a fast-growing team with opportunities to influence and innovate.
- Why this job: Shape the future of solar management while making a real impact on the energy transition.
- Qualifications: 4+ years in solutions engineering, strong technical skills, and excellent communication abilities.
The predicted salary is between 50000 - 60000 £ per year.
About Metris Energy
At Metris, we're on a mission to accelerate the energy transition by helping solar owners manage their asset(s) autonomously with AI. Today, our platform delivers real-time data on thousands of solar projects across the UK and automates time-consuming tasks involved in solar management such as monitoring, fault detection, reporting and billing. Next, Metris is building proprietary AI to deliver autonomous operation of small-scale renewables.
The Role
At Metris, we don’t just want to ‘sell software’, we want to enable our customers to scale their solar portfolios faster. We’re looking for a Solutions Consultant to join the team and act as the technical bridge between our product and our customers. Our Solutions Consultants play a critical role in making sure that our customers are successful and our product delivers maximum value.
As a Solutions Consultant you’ll work closely with sales, product and support teams to design and implement solutions that meet customer requirements, ensuring successful onboarding and long-term adoption of our platform. Our product is technical and the most successful candidate will be as comfortable debugging data queries as speaking to customers. As the second hire in this team, you have the opportunity to help build the implementation function from the ground up, design processes and have hands-on responsibility for working with our most important customers.
What You'll Do
- Primary ownership of customer implementation. Lead implementation of the Metris solution end-to-end from data migration and integrations to feature delivery.
- Work closely with customers to identify areas of continuous improvement and optimise customer workflows.
- Collaborate with product and engineering teams to communicate customer needs and influence roadmap.
- Troubleshoot issues and provide technical support during pre- and post-sales stages.
- Join late stage sales calls, understand customer requirements and design tailored implementation solutions.
- Where required, deliver product demos, technical presentations and support on commercial proposals.
- Serve as a trusted advisor to customers, ensuring they maximise value from our product.
What We're Looking For
- Experience: 4+ years work experience as a solutions engineer or technical consultant with a track record in delivering complex projects/deals and experience in working closely with senior clients/customers.
- Technical: Comfortable with data, workflows and technical troubleshooting.
- Hands-on mindset: You get ‘stuck-in’, work hard and enjoy going above and beyond.
- Pre & post-sales: You excel at both sales and project management. You understand the full customer journey end-to-end, can design processes that scale and are in the front-line for delivery.
- Industry knowledge: SaaS experience is a must; renewable energy experience is a bonus.
- Communication: Ability to communicate technical concepts clearly to both technical and non-technical stakeholders. Crucially, you can also listen well, understand customer pain points, and frame solutions persuasively.
Why Join Metris
- Join a fast growing, mission-driven company accelerating the energy transition.
- Shape the entire implementation function from the ground up.
- Flexible working arrangements: 30 days work from anywhere, 3 days/week in office (2 days hybrid).
The Process
Please submit an application before the 23:59 31st May 2026: We are looking to extend an offer in June with flexible start dates possible (July-September). Our process will evaluate the range of skills required for this role from data to customer handling. We like to be upfront with our interview processes so candidates can best commit time:
- Initial Conversation
- Data & Competency Interview
- Cultural interview (+ Meet the team)
- Offer
Solutions Engineer in City of London employer: Metris Energy
Contact Detail:
Metris Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer in City of London
✨Tip Number 1
Get to know Metris Energy inside out! Familiarise yourself with their mission and products. When you understand what they do, you can tailor your conversations and show how your skills can help them achieve their goals.
✨Tip Number 2
Practice your technical explanations! As a Solutions Consultant, you'll need to bridge the gap between tech and non-tech folks. Make sure you can explain complex concepts in simple terms, so everyone’s on the same page during those crucial calls.
✨Tip Number 3
Show off your hands-on mindset! Be ready to share examples of how you've tackled challenges in previous roles. Metris is looking for someone who gets stuck in, so highlight your proactive approach and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to contribute to the energy transition.
We think you need these skills to ace Solutions Engineer in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Engineer role. Highlight your experience with SaaS and renewable energy, and show us how your skills align with what we’re looking for.
Showcase Your Technical Skills: Since this role involves a lot of technical troubleshooting, don’t shy away from showcasing your technical expertise. Include specific examples of how you've tackled complex projects or solved customer issues in the past.
Communicate Clearly: We want to see how well you can communicate technical concepts. Use clear and concise language in your application, and make sure to demonstrate your ability to connect with both technical and non-technical stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our mission!
How to prepare for a job interview at Metris Energy
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to be comfortable with data and technical troubleshooting. Brush up on your knowledge of the Metris platform and be ready to discuss how it can solve customer pain points. Familiarise yourself with common issues and solutions to demonstrate your expertise.
✨Understand Customer Needs
Before the interview, research Metris Energy's customers and their challenges in solar management. Think about how you can tailor solutions to meet their specific needs. This will show that you’re not just technically savvy but also customer-focused, which is crucial for this role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate your problem-solving skills. Practice articulating how you would handle various customer situations, from onboarding to troubleshooting. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Show Your Hands-On Mindset
Metris values a hands-on approach, so be prepared to share examples of when you've gone above and beyond in previous roles. Highlight any experiences where you took initiative in implementing solutions or improving processes, as this aligns perfectly with what they’re looking for.