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- Tasks: Collaborate with clients to gather requirements and design innovative GRC solutions.
- Company: Join MetricStream, a leader in Governance, Risk, and Compliance solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by bridging business needs with cutting-edge technology.
- Qualifications: Experience in customer interaction and understanding of software development lifecycle required.
- Other info: Diverse and inclusive workplace with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
MetricStream is the global market leader for Integrated Governance, Risk, and Compliance (GRC) solutions delivered on an intelligent integrated platform. MetricStream’s purpose-built platform is proven with over a million global users, designed to serve GRC use cases across industries and powered by deep domain expertise, embedded content, rich context, integrated data, and explainable AI.
Since 2001, MetricStream has empowered organizations to intuitively harness front-line intelligence that enables all stakeholders to make real-time risk-aware business decisions.
Location: London, UK (Hybrid)
Applicants must have authorization to work in the UK without employer sponsorship. We are unable to sponsor or assume sponsorship of a work visa at this time.
MetricStream is seeking a Solution Consultant to join our Customer Services Team. In this role, you will collaborate closely with various stakeholders, including customers, product management, QA, Solutions and support teams, to:
- Elicit, analyze, and document business requirements for high-quality applications.
- Bridge the gap between business needs and technical solutions by translating requirements into functional specifications.
- Contribute to the development process by participating in workshops, user stories creation, and solution design.
- Support the implementation and testing phases by ensuring requirements are met and providing ongoing communication.
Key Responsibilities
- Interact with MetricStream’s worldwide clients during project kick-off, requirement gathering, gap analysis workshops, end user training and product delivery.
- Set expectations and manage the expectations proactively.
- Perform requirement gathering, gap analysis, functional testing, User Acceptance Testing, and end user training.
- Translate business requirements into functional specifications, user stories, and technical requirements, test plan and test cases for MetricStream implementation.
- Collaborate with development & QA teams to design and implement custom MetricStream solutions, ensuring alignment with GRC objectives and compliance standards.
- Review and approve test cases prepared by the QA organization.
- Understand and configure MetricStream products.
- Review Application User Guides and training material for MetricStream’s customers.
- Stay up to date with the latest MetricStream features, functionalities, and industry best practices related to GRC, IRM, and risk management.
- Collaborate with stakeholders, including business users, GRC teams, Internal & External teams, and IT teams throughout the project lifecycle.
- Conduct a detailed analysis of GRC/IRM processes, identifying areas for improvement and automation within the MetricStream platform.
- Perform system testing, and user acceptance testing (UAT), and facilitate end-user training for GRC solutions.
- Assist in developing and implementing GRC strategies and frameworks within the MetricStream platform.
- Function as a subject matter expert on MetricStream GRC capabilities, providing guidance and mentorship to junior team members.
- Internal and external status reporting.
- Travel to customer locations (short term- a week to a month); be responsible for end-to-end implementation of Solutions modules.
Skills and Experience
- 9-14 years of experience.
- Experience with customer interaction, requirements gathering, gap analysis and sound understanding of the software development lifecycle is necessary.
- Familiarity with the business processes of at least one of the verticals like Financial Services, Banking, Automotive, Retail, Pharmaceuticals, Healthcare, or food services is necessary.
- Familiarity with product-based analysis is valuable to have.
- Solid understanding of GRC and IRM processes, frameworks, and standards, such as ISO 27001, NIST, GDPR, HIPAA, and SOX, NIST if known is valuable.
- Understanding of Integration Methods- RESTApi, SFTP, ETL process is a good to have.
- Meticulous mindset with a focus on delivering high-quality results.
- Knowledge of Traceability matrix.
- Excellent problem solving, presentation, written and oral communication skills with adaptability skills.
- Exposure to AI/GenAI in solutioning.
- Should have functional and technical bent of mind.
- Strong comprehension, analytical and critical thinking skills in situations.
- Excellent Communication skills (written & verbal) are mandatory.
Education
- BE/ BTech/ MCA/ MTech
MetricStream is proud to be an Equal Opportunity Employer. We not only celebrate diversity, we thrive on it. We are committed to creating an all-inclusive workplace and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, genetic information, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other applicable characteristics protected by local, state or federal laws. All employment is decided on the basis of qualifications, merit, and business need.
Career Opportunities: Solution Consultant (3461) employer: MetricStream Inc.
Contact Detail:
MetricStream Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Career Opportunities: Solution Consultant (3461)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at MetricStream. A friendly chat can open doors and give you insights that might just help you land that Solution Consultant role.
✨Tip Number 2
Prepare for interviews by practising common questions related to GRC and IRM processes. We recommend using the STAR method to structure your answers, showcasing your experience in requirements gathering and customer interaction.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled challenges in previous roles. Highlight your meticulous mindset and focus on delivering high-quality results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the MetricStream team.
We think you need these skills to ace Career Opportunities: Solution Consultant (3461)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solution Consultant role. Highlight your experience with requirements gathering and GRC processes, as these are key to what we’re looking for!
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and stakeholders, it’s essential to demonstrate your excellent written and verbal communication skills in your application. Use clear and concise language!
Highlight Relevant Experience: Don’t forget to mention any relevant experience you have in customer interaction, gap analysis, or software development lifecycle. We want to see how your background aligns with our needs!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It helps us keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at MetricStream Inc.
✨Know Your GRC Stuff
Make sure you brush up on your knowledge of Governance, Risk, and Compliance (GRC) frameworks like ISO 27001 and GDPR. Being able to discuss these topics confidently will show that you're not just familiar with the concepts but can also apply them in real-world scenarios.
✨Master the Art of Requirement Gathering
Since this role involves a lot of interaction with clients for requirement gathering, practice how to ask the right questions. Think about how you would elicit information from stakeholders and translate their needs into functional specifications. Role-playing with a friend can help!
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved complex problems or improved processes. Highlight your analytical thinking and how you approached challenges, especially in a customer-facing role.
✨Communicate Like a Pro
Strong communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a short presentation on a relevant topic to demonstrate your ability to convey information effectively during the interview.