Liaison Officer

Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas—including airborne ISR, electronic warfare, secure communications, aerial refueling, special mission aviation, aerial firefighting, and advanced simulation. Wherever we operate, we build vertically integrated full stacks of capability—designing, building, and operating turnkey solutions that let customers scale capacity while benefiting from continuous cycles of innovation.

Special Air Missions Group (SAM) is responsible for developing and delivering Metrea’s Intelligence, Surveillance, and Reconnaissance (ISR), Special Mobility, and Aerial Firefighting (AFF) capabilities. SAM oversees the integration of new mission systems, ensuring operational readiness across specialized aviation operations. It manages fleet maintenance, regulatory compliance, and strategic partnerships to enhance mission effectiveness.

We are seeking a versatile Liaison Officer (LO) to join our AVOPS EU team to work within the Air Transport division. This role requires exceptional organisational and project management skills, first class communication skills with the capacity to manage and deliver complex aviation tasks. LOs are critical to the overall delivery of AVOPS EU output and play a key role as the face of the company with our clients. They must maintain the highest levels of professionalism, in addition to fostering and promoting the “partnership” approach to our delivery solutions.

What You’ll Do

• Conduct the planning, execution and tracking of projects/tasks assigned by the Team Lead, ensuring adherence to deliverables, timelines and budgets.
• Coordinate resources and teams cross-departments as well as external agencies and foster collaboration and communication to achieve the project and tasking goals.
• An LO will see a task through from start to finish, from concept to completion.
• Design a solution utilising all available assets, deconflicting with other areas when required, and ensuring the key deliverables are met.
• Execute the solution by deploying with the asset, using technology and established SOPs, reporting back on progress and ensuring the task is achieved successfully, on schedule and securely.
• Problem Solve. If a plan needs to change, deviate, evolve or pause, then the LO will be the person with overall “tactical control” and must be prepared to make an informed decision.
• Monitor. Utilising OSINT tools and other corporate IT systems, act as “rear support” when other colleagues or business units require our expertise in planning, deconfliction, ops support and communication.
• Maintain. In some scenarios, we require LOs to deploy from a state of readiness to act within a notice to move period.

What You’ll bring

• Proven experience in operations administration and management ideally with aviation experience and background.
• Strong organisational and project management skills, with a track record of overseeing diverse projects.
• Excellent communication and interpersonal abilities to collaborate effectively across departments and management levels.
• Operational level thinking and problem-solving skills, with the capacity to think quickly and clearly to make informed decisions.
• Proficiency in project management software, data analysis tools, and Office 365 productivity suites.
• Strong risk assessment background, especially in the aviation sector.
• Experience managing/handling Dangerous Air Cargo, specifically moving Dangerous Goods (DG) by Air.

Additional Eligibility Qualifications

• Either holds a security clearance or is suitable and prepared to go through the required security levels (SC/DV).
• Full UK driving license.

Benefits

• Private Medical Insurance
• Subsided gym membership / plans through Wellhub
• Electric Car scheme
• Cycle to work scheme
• Salary sacrificed pension scheme
• Free lunch on office days
• Enhanced Parental Leave
• 30 days annual PTO plus b/h Bonus Scheme
• Personal development opportunities

Equal Opportunities Statement

Metrea Management Limited (MAM) is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or other characteristics protected by law.

Position Type and Expected Hours of Work

Exempt Employees must have the ability to be on-call and available, as business needs require. Non-Exempt employees may be required to work over 40 hours per week with approval from the department manager.

Work Location

Cambridge Grove, London

Work Environment

This job operates in an office setting, and deployable overseas to permissible and non-permissible environment. Travel includes domestic and overseas travel.