IT & AI Solutions Intern
IT & AI Solutions Intern

IT & AI Solutions Intern

Internship 20000 - 30000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support the design and testing of AI solutions at MetLife UK.
  • Company: Join a leading financial services company recognised for its innovative culture.
  • Benefits: Flexible benefits, comprehensive health insurance, and a £20 monthly allowance.
  • Other info: 12-month internship with potential for extension and career growth.
  • Why this job: Gain hands-on experience in AI while working with industry experts.
  • Qualifications: Science-based degree and strong communication skills required.

The predicted salary is between 20000 - 30000 £ per year.

MetLife UK is expanding how we use Artificial Intelligence to support our customers, colleagues, and business operations. We are looking for an early career IT Intern (12‑month fixed‑term contract) to support the delivery of AI‑enabled solutions, ranging from Microsoft Copilot and agentic AI through to the enterprise IT foundations required for more complex, scalable solutions. This role is ideal for someone at the start of their technology career who is curious about AI, enjoys learning how systems fit together, and wants hands‑on experience working on real production solutions rather than isolated experiments. You will work alongside experienced IT, data, and business colleagues, gaining exposure to both modern AI tooling and the core IT disciplines that make enterprise‑grade AI possible.

Key Responsibilities

  • Support the design, build, and testing of AI‑enabled solutions across MetLife UK, including:
  • Agentic AI and workflow automation
  • Productivity and business process enhancements
  • Assist with the technical components that underpin enterprise AI solutions, such as:
    • Integrations with existing systems and data sources
    • Identity, access, and security considerations
    • Environments, configuration, and deployment support
  • Work with senior engineers and architects to understand how AI solutions scale from proof of concept to enterprise‑ready services
  • Help document solution designs, technical decisions, and operational considerations in line with internal governance and regulatory expectations
  • Participate in testing, issue investigation, and continuous improvement of AI tools already in use
  • Learn how AI is applied responsibly and safely in a regulated insurance environment, including data protection, risk, and control considerations
  • Collaborate with colleagues across IT, data, and the business to translate real operational needs into technical solutions
  • Required Qualifications

    • Completed a Science‑based Bachelor’s degree such as Computer Science, or related discipline (preference for students academically involved in computer science, information technology, information systems, computer engineering, mathematics)
    • Comfortable using Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint)
    • Strong written communication skills; you will write prompts, instructions, and documentation every day
    • Logical, structured thinking; able to break a process into steps and spot where automation could help
    • Able to commit to a 12‑month internship (with potential for extension or graduate opportunities)

    Preferred Qualifications

    • Strong technical curiosity and entrepreneurial mindset
    • Excellent problem‑solving and analysis skills
    • Ability to work independently as well as in a team environment
    • Relevant campus involvement, work experience, and/or community service experience
    • Working understanding of AI concepts and experience applying productivity tools as part of day‑to‑day work to support effective data‑driven work and delivery effectiveness
    • Experience with Microsoft Copilot Studio or Power Platform
    • Familiarity with Claude, ChatGPT, or any prompt engineering practice
    • Basic understanding of how APIs or integrations work
    • Experience in insurance, financial services, or a regulated industry

    Benefits We Offer

    MetLife UK offers a range of benefits to deliver value to our employees and their families, supporting their health, wellbeing and financial security. Our flexible benefits offering provides freedom, choice, and flexibility in the way that you receive your benefits to better suit your lifestyle, meet practical needs, and provide advantages in terms of tax and National Insurance savings. Our core benefits include 9% employer pension contributions with up to 4% matching available, comprehensive private medical insurance, income protection insurance, and life insurance. You can also choose to buy additional benefits such as critical illness, dental, travel, gadget insurance, annual leave buy/sell, partner life insurance, and more. All employees receive a £20 benefits allowance per month to spend on any additional benefits they select.

    About MetLife

    Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple – to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values – Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead – we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

    IT & AI Solutions Intern employer: MetLife UK

    MetLife UK is an exceptional employer for those starting their technology careers, particularly in the dynamic field of AI. With a strong commitment to employee growth, our inclusive work culture fosters collaboration and innovation, allowing interns to gain hands-on experience while working alongside seasoned professionals. Our comprehensive benefits package, including generous pension contributions and flexible options tailored to individual needs, ensures that employees feel valued and supported in both their personal and professional lives.
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    Contact Detail:

    MetLife UK Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land IT & AI Solutions Intern

    ✨Tip Number 1

    Network like a pro! Reach out to people in the industry, attend events, and connect with MetLife employees on LinkedIn. Building relationships can open doors that applications alone can't.

    ✨Tip Number 2

    Prepare for interviews by researching MetLife's AI initiatives. Show your enthusiasm for their projects and be ready to discuss how your skills can contribute to their goals. We want to see your passion!

    ✨Tip Number 3

    Practice your problem-solving skills! Be ready to tackle technical questions or case studies during interviews. We love candidates who can think on their feet and demonstrate their analytical abilities.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the MetLife team and eager to dive into the world of AI solutions.

    We think you need these skills to ace IT & AI Solutions Intern

    AI Concepts
    Microsoft 365
    Written Communication Skills
    Logical Thinking
    Problem-Solving Skills
    Technical Curiosity
    Team Collaboration
    Microsoft Copilot Studio
    Power Platform
    Prompt Engineering
    API Understanding
    Data-Driven Work
    Automation Awareness
    Integration Knowledge

    Some tips for your application 🫡

    Show Your Passion for AI: When writing your application, let us see your enthusiasm for AI! Share any projects or experiences that highlight your curiosity and eagerness to learn about AI solutions. We love candidates who are excited about technology and want to dive into real-world applications.

    Be Clear and Concise: Strong written communication skills are key for this role. Make sure your application is well-structured and easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant. We appreciate clarity, so don’t hesitate to break down complex ideas into simple terms.

    Highlight Relevant Experience: Whether it's coursework, internships, or personal projects, make sure to showcase any relevant experience you have with AI, Microsoft 365, or programming. We want to see how your background aligns with the responsibilities of the internship, so connect the dots for us!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there. Don’t miss out on this opportunity!

    How to prepare for a job interview at MetLife UK

    ✨Know Your AI Basics

    Before the interview, brush up on your understanding of AI concepts and tools. Familiarise yourself with Microsoft Copilot and any other relevant AI technologies mentioned in the job description. This will show your genuine interest and help you engage in meaningful discussions.

    ✨Showcase Your Problem-Solving Skills

    Prepare to discuss specific examples where you've tackled challenges or improved processes. Think about how you can relate these experiences to the role, especially in terms of workflow automation and productivity enhancements. This will demonstrate your analytical mindset.

    ✨Communicate Clearly

    Since strong written communication skills are essential for this role, practice articulating your thoughts clearly. You might be asked to explain technical concepts or document solutions, so being concise and structured in your responses will be key.

    ✨Ask Insightful Questions

    Prepare thoughtful questions about the team, projects, and the company's approach to AI. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career goals. It’s a great way to demonstrate your curiosity and eagerness to learn.

    IT & AI Solutions Intern
    MetLife UK
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