Metica is seeking a foundational Customer Success leadership role to design and own the function from onboarding to expansion, applying AI-first workflows to drive value for mobile game studios. The position offers London, remote or other location options with some travel to meet customers.
You will build an AI-driven operating model, define health signals, and coordinate with product, engineering, analytics and commercial teams to remove blockers and scale CS across portfolios.
AI-First Customer Success Lead - Mobile Games Growth employer: Metica Trading Limited
At Metica, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a focus on employee growth, we provide opportunities for meaningful contributions in the rapidly evolving mobile gaming industry, all while enjoying the flexibility of a hybrid work model in vibrant locations like London or Ljubljana. Join us to take ownership of your projects and be part of a team that values creativity and expertise, backed by experienced founders and leading investors.