Methods Business and Digital Technology Limited is seeking a skilled Service Design and Introduction lead to plan resources, design ITIL‑aligned service models, and coordinate across projects, suppliers, and live operations. You will ensure changes are controlled and service catalogs stay accurate, supporting a reliable transition to service operation.
The role requires proven experience in service design, strong stakeholder communication, and familiarity with ServiceNow and KPI dashboards.
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Service Design & ITIL Specialist — Flexible Working in Newcastle upon Tyne employer: Methods
At Methods, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our remote Senior Fabric Architect role offers the flexibility to work from home while also providing opportunities for professional growth through mentorship and engagement with senior stakeholders. With a focus on modern data platforms and a commitment to employee development, joining our team means being part of a forward-thinking company that values your contributions and supports your career aspirations.
