At a Glance
- Tasks: Design user-centred services and advocate for user needs in a collaborative environment.
- Company: Join Methods, a leading IT consultancy transforming public sector services.
- Benefits: Enjoy flexible working, 25 days annual leave, and wellness support.
- Other info: Be part of a supportive team with excellent growth opportunities.
- Why this job: Make a real difference in society through impactful design projects.
- Qualifications: Passion for service design and experience in agile environments.
The predicted salary is between 36000 - 60000 £ per year.
Location: Methods, Manchester, England, United Kingdom
Posted: 4 days ago
Methods Business and Digital Technology Limited is a £100M+ IT Services Consultancy that partners with central government departments and agencies to transform the way the public sector operates. Established over 30 years ago, we bring transformation, delivery, and collaboration skills to create end-to-end business and technical solutions that are people‑centred, safe, and designed for the future. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems, with a focus on public‑sector work and a growing private‑sector client portfolio.
Responsibilities:
- Identifying, developing, and using best practice and standards to design services consistent with the rest of government
- Advocating for users and understanding user needs to design simple, effective, and accessible services
- Creating service maps, blueprints, and other concepts
- Mapping user journeys, processes, and visualising design problems
- Articulating and solving complex problems, from end to end and surface to core
- Communicating concepts to users and stakeholders
- Selling ideas with persuasive storytelling
- Experience with the GDS/GOV.UK style guide and service design standard
- Collaborating within a multidisciplinary team by sharing design work and participating in research
Day‑to‑Day Activities:
- Advocating for user‑centred design and supporting the Design community within Methods and across government
- Taking responsibility for own learning and development and seeking opportunities to improve knowledge and experience
- Providing project support and guidance to other team members in the SD community of practice
- Coaching and mentoring junior team members in the SD community of practice
- Supporting probation and annual reviews for junior team members in the SD community of practice
- Assisting in training and development plans alongside the Head of SD and Deputy Director of UCD
- Bid support to Head of SD and Deputy Director of UCD
- Supporting permanent staff hiring when required
Essential Skills:
- Demonstrable passion for service design and ability to communicate design ideas clearly
- Ability to explain abstract concepts to diverse audiences
- Understanding of how technology constraints influence design
- Experience running workshops and facilitating collaborative design sessions
- Experience participating in research activities and interpreting user research to inform design
- Ability to contribute to prototypes at different levels of fidelity
- Experience working in an agile environment
Qualifications:
- Relevant industry experience
Benefits:
- Autonomy to develop and grow your skills and experience
- Be part of exciting project work that makes a difference in society
- Strong, inspiring and thought‑provoking leadership
- A supportive and collaborative environment
- Development – management development programme and training
- Wellness – 24/7 confidential employee assistance programme
- Flexible working – including home working and part‑time options
- Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, etc., and commitment to charitable causes
- Time off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
- Volunteering – 2 paid days per year to volunteer in local communities or within a charity organisation
- Pension – salary exchange scheme with 4% employer contribution and 5% employee contribution
- Discretionary company bonus based on company and individual performance
- Life assurance – 4 times base salary
- Private medical insurance and worldwide travel insurance – non‑contributory (spouse and dependants included)
- Enhanced maternity and paternity pay
- Travel – season ticket loan, cycle‑to‑work scheme
Full list of benefits available on the company website.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Design, Art/Creative, and Information Technology
Industries: IT Services and IT Consulting
Senior Service Designer in Manchester employer: Methods
At Methods, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our remote Senior Fabric Architect role offers the flexibility to work from anywhere while providing opportunities for professional growth through mentorship and engagement with senior stakeholders. With a commitment to modern data solutions and a supportive team environment, you will find meaningful and rewarding employment here, especially with our vibrant offices in London and Sheffield as hubs for collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Designer in Manchester
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Methods for a Senior Service Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Methods before they go live!
We think you need these skills to ace Senior Service Designer in Manchester
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Service Designer at Methods, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Methods does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Methods. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Methods.
How to prepare for a job interview at Methods
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Methods, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Methods might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Methods!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Methods is looking for.
