User Researcher in Guildford

User Researcher – GDS / Government

£500pd inside IR35

Jan start

Remote

We\’re looking for an experienced User Researcher to join a high-profile Gov/GDS project. You\’ll play a key role in understanding user needs, shaping service design, and ensuring solutions meet accessibility and usability standards.

What you\’ll do:

• Plan, conduct and analyse user research across the full product lifecycle
• Produce clear, actionable insights for multidisciplinary teams
• Champion user-centred design and align work with GDS standards
• Collaborate with designers, product managers and technical teams
• Support usability testing, user journeys, personas and service mapping

What you\’ll need:

• Proven experience as a User Researcher within government or GDS-aligned environments
• Strong knowledge of GDS principles, accessibility and service standards
• Excellent facilitation, communication and stakeholder skills
• Ability to work in fast-paced, agile, multidisciplinary teams

Please apply for more information