User Researcher – GDS / Government
£500pd inside IR35
Jan start
Remote
We\'re looking for an experienced User Researcher to join a high-profile Gov/GDS project. You\'ll play a key role in understanding user needs, shaping service design, and ensuring solutions meet accessibility and usability standards.
What you\'ll do:
- Plan, conduct and analyse user research across the full product lifecycle
- Produce clear, actionable insights for multidisciplinary teams
- Champion user-centred design and align work with GDS standards
- Collaborate with designers, product managers and technical teams
- Support usability testing, user journeys, personas and service mapping
What you\'ll need:
- Proven experience as a User Researcher within government or GDS-aligned environments
- Strong knowledge of GDS principles, accessibility and service standards
- Excellent facilitation, communication and stakeholder skills
- Ability to work in fast-paced, agile, multidisciplinary teams
Please apply for more information
