At a Glance
- Tasks: Shape innovative ServiceNow solutions and support business development across sectors.
- Company: Join a leading IT consultancy focused on meaningful digital transformation.
- Benefits: Enjoy flexible working, wellness support, and continuous learning opportunities.
- Other info: Collaborative environment with strong leadership and exciting project work.
- Why this job: Make a real impact in public and private sectors while developing your skills.
- Qualifications: Experience in ServiceNow consulting or solution design is essential.
The predicted salary is between 72000 - 88000 £ per year.
About Methods
Methods is a 100M+ IT Services Consultancy that partners with central government departments, agencies, and commercial organisations to deliver meaningful digital transformation. Established over 30 years ago and UK-based, we combine expertise in transformation, delivery, technology, and collaboration to create people-centred solutions that deliver lasting value. Predominantly focused on the public sector, whilst continuing to expand its private sector presence, Methods combines deep consulting expertise with the capability and scale of the Alten Group, which acquired Methods in 2022.
As part of our continued growth, we are seeking an experienced and commercially minded ServiceNow Pre-Sales & Assurance Consultant to support business development activities, shape winning solutions, and provide delivery assurance across our ServiceNow portfolio. This role sits at the intersection of sales, solution design, and delivery excellence. The successful candidate will work closely with account teams, proposition leads, architects, and delivery teams to ensure that ServiceNow opportunities are both compelling and deliverable.
Key Responsibilities
- Pre-Sales & Business Development
- Support the sales team in identifying and qualifying ServiceNow opportunities across public and private sector clients.
- Lead discovery workshops with prospective customers to understand business challenges, objectives, and requirements.
- Shape solution approaches that align customer outcomes with Methods' ServiceNow capabilities.
- Contribute to bids, proposals, framework responses, RFPs, and presentations.
- Develop compelling business cases, value propositions, and transformation roadmaps.
- Present ServiceNow solutions to senior stakeholders, both technical and non-technical.
- Support account planning activities and identify opportunities for service expansion within existing customers.
- Collaborate with strategic partners, including ServiceNow, to develop joint opportunities.
- Solution Design & Opportunity Leadership
- Act as the lead solution designer for ServiceNow opportunities.
- Define solution architectures, delivery approaches, operating models, and target outcomes.
- Ensure proposed solutions align with ServiceNow best practice, platform capabilities, and customer objectives.
- Produce high-quality solution documentation, including architectures, service models, implementation plans, and estimates.
- Work closely with delivery teams to validate assumptions, resource requirements, risks, and dependencies.
- Support commercial modelling and effort estimation activities.
- Ensure solutions reflect industry standards, governance requirements, and security considerations.
- Delivery Assurance & Quality Governance
- Provide independent assurance on ServiceNow programmes and projects throughout the delivery lifecycle.
- Review project artefacts, designs, delivery plans, and governance processes to identify delivery risks and improvement opportunities.
- Ensure adherence to agreed methodologies, platform standards, and implementation best practice.
- Conduct health checks and assurance reviews for ongoing engagements.
- Support project mobilisation activities to ensure a seamless transition from sales to delivery.
- Provide guidance and challenge to delivery teams to drive successful outcomes.
- Identify lessons learned and contribute to the continuous improvement of Methods' ServiceNow delivery capability.
- Support customer governance boards and executive stakeholder reviews where required.
- Capability Development
- Support the development of ServiceNow propositions, accelerators, reusable assets, and thought leadership.
- Contribute to Methods' ServiceNow community through mentoring, knowledge sharing, and best practice development.
- Maintain awareness of ServiceNow product developments, licensing changes, and emerging industry trends.
- Support internal capability growth through coaching and pre-sales enablement activities.
Desirable Skills & Experience
- Proven experience in a ServiceNow consulting, architecture, pre-sales, or solution design role.
- Strong understanding of the ServiceNow platform and its key modules, including ITSM, ITOM, ITAM, SecOps, IRM/GRC, HRSD, CSM, and App Engine.
- Experience leading solution design activities for complex digital transformation programmes.
- Demonstrable experience supporting bids, proposals, and customer presentations.
- Strong understanding of public sector procurement and framework-based opportunities.
- Experience performing delivery assurance, governance reviews, or programme health checks.
- Excellent stakeholder management and communication skills, with the ability to engage senior executives and technical teams.
- Commercially aware, with experience supporting estimation, business cases, and opportunity qualification.
- Self-motivated, collaborative, and able to work across multiple opportunities and engagements simultaneously.
- Experience of Agile, ITIL, DevOps, or service management practices would be advantageous.
Professional Qualifications (Desirable)
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Technical Architect (CTA) or Master Architect (desirable)
- ITIL Foundation or higher
- Agile Practitioner, Scrum Master, PRINCE2, or equivalent delivery qualification
Why Join Methods?
- Opportunity to shape and lead high-profile ServiceNow opportunities across government and commercial sectors.
- Work alongside experienced consultants, architects, and digital transformation experts.
- Access to continuous learning, professional development, and certification support.
- Be part of a collaborative, people-centred organisation that values innovation, delivery excellence, and long-term customer relationships.
- Contribute to the growth of one of Methods' strategic Enterprise Platform propositions and play a key role in expanding our ServiceNow capability.
- This role will require you to have, or be willing to undergo, appropriate security clearance depending on client requirements.
Benefits
Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect:
- Autonomy to develop and grow your skills and experience
- Be part of exciting project work that is making a difference in society
- Strong, inspiring, and thought-provoking leadership
- A supportive and collaborative environment
As well as this we offer:
- Development – access to LinkedIn Learning, a management development programme, and training
- Wellness – 24/7 confidential employee assistance programme
- Flexible Working – including home working and part time
- Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
- Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
- Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation
- Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
- Life Assurance – of 4 times base salary
- Private Medical Insurance – which is non-contributory (spouse and dependants included)
- Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)
- Enhanced Maternity and Paternity Pay
- Travel – season ticket loan, cycle to work scheme
For a full list of benefits please visit our website.
ServiceNow Pre-Sales & Assurance Consultant in London employer: Methods Consulting
Methods is an exceptional employer that prioritises the growth and well-being of its employees, offering a collaborative work culture where innovation thrives. With access to continuous learning opportunities, flexible working arrangements, and a commitment to making a positive impact in society, employees can expect to engage in meaningful projects while enjoying a supportive environment. Located in the UK, Methods provides a unique chance to shape high-profile ServiceNow solutions across both government and commercial sectors, ensuring that every team member plays a vital role in driving digital transformation.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Pre-Sales & Assurance Consultant in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Methods Consulting values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Methods Consulting might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Methods Consulting!
✨Direct Apply to Methods Consulting
Let's not forget to apply directly through the Methods Consulting website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Pre-Sales & Assurance Consultant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Methods Consulting.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Methods Consulting. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Methods Consulting
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
