Senior/Delivery Manager - Remote in London

DescriptionMethods Business and Digital Technology LimitedMethods is a 100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. RequirementsYour roleWe are recruiting for a Senior Delivery Manager on a permanent basis. You will be an outcome focused individual, with a passion for both delivering user-centred digital services in the public sector; and supporting junior and mid-level Delivery Managers in their career progression. You will have experience of working in a public sector environment, with a working knowledge of public sector standards and principles, such as the Service Standard. Working as a 'hands on' Senior Delivery Manager for client projects, or across a client portfolio on multilple projects; Supporting recruitment of both permanent and contract Delivery Managers for Methods; Providing line management for Delivery Managers and junior / graduate Delivery Managers.Supporting sales/pre-sales and bid processes. Working with different stakeholder to agree SoWs and engaging with Methods account team as required. Key to this role is delivering excellent client service, often overseeing a number of projects, at a portfolio level. You will also support the Lead Delivery Managers with creating a safe, welcoming and encouraging environment for our team of Permanent Delivery Managers,. You will need to be credible and influential in liaising with clients, often working alongside a Product Owner / Manager from the client, and supporting them in their role. Facilitating agile delivery and transformation on client projects - acting as a servant-leader for multidisciplinary teams, helping them to plan their work, remove blockers, and report progress. Managing and communicating project risks, issues and dependencies. Upskill clients in agile methodologies. Supporting on managing project budgets and budget burn down. Ensuring we are delivering for our clients against the statement of work, and raising risks and issues internally to the Methods Digital management team when needed. Your responsibilities as a line manager within the Methods Digital Delivery Management Team: Helping create a welcoming, safe and inclusive team environment . Coaching more junior team members in Agile and Lean practices, and contributing to the wider cross-Methods delivery management community of practice. Providing line management for some more junior members of the team, including helping them manage issues that arise on client work, responding proportionately and supportively. Understand the GDS Service Manual and Service Standard and coach others to understand how it affects both their work, and the product Advocate for the use of agile methodologies, to design and develop services iteratively. You can manage stakeholder expectations and facilitate discussions about risk and complexity. You can develop sustainable support models. You can identify and deal with potential risks across or between all stages of the product life cycle. You can contribute to the assessment of other teams, providing guidance and support as they move through stages of the product life cycle. Maintaining delivery momentum. You know how to optimise the delivery flow of teams. You actively address the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Planning. You know how to lead a continual planning process in a very complex environment. You can identify dependencies in plans across services and coordinate delivery. Agile Delivery. You have considerable experience in using agile methodologies. We are happy to support you to grow your skill set. and via formal training. Advocating for fully accessible and inclusive services Taking a proactive approach to addressing environmental issues, embedding environmental responsibility in practices and standards, and encouraging clients to consider innovative solutions within the scope of work Taking a proactive approach to diversity, equity and inclusion internally and with clientsBenefitsMethods is passionate about its people; By joining us you can expectAutonomy to develop and grow your skills and experienceBe part of exciting project work that is making a difference in societyStrong, inspiring and thought-provoking leadershipA supportive and collaborative environmentDevelopment – A management development programme, and trainingWellness – 24/7 confidential employee assistance programmeFlexible Working – including home working and part timeSocial – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causesTime Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each yearVolunteering – 2 paid days per year to volunteer in our local communities or within a charity organisationPension – Salary Exchange Scheme with 4% employer contribution and 5% employee contributionLife Assurance – of 4 times base salaryPrivate Medical Insurance – which is non-contributory (spouse and dependants included)Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)Enhanced Maternity and Paternity PayTravel – season ticket loan, cycle to work schemeFor a full list of benefits please visit our website ()Job SummaryID: 0236816CD6Department: Capabilities, IT Digital AdvisoryType: full time